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Report: #248478

Complaint Review: Sprint Cell Phone Servise - La Jolla California

  • Submitted:
  • Updated:
  • Reported By: La Jolla California
  • Author Confirmed What's this?
  • Why?
  • Sprint Cell Phone Servise sprint.com La Jolla, California U.S.A.

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My son's cell phone stopped working. He got another from a different carrier. I called and cancelled his service on July 26, 2002. The last use of the phone was on July 4,2002. The contract had expired. On August 12, 2002 my wife and son visited a Sprint store to see if the contact info could be transferred to his new phone. They said they could not do this.

Then sprint continued to send bills for the next three years! My C.P.A. mistakenly paid ;nearly $1700 over the three years thinking it was for another cellular phone.

Upon discovering this Sprint was called and they said yes the service had been cancelled in 2002 and that I was a victim of identity theft and should call the police. That was a lie.
I have spent hours on the phone trying to get a refund. They said wait and we will contact you. So far nothing.
P.S.
They did the same thing to me with a pager years before,luckly I never paid the bills they sent ;me for two years.

George
La Jolla, California
U.S.A.

This report was posted on Ripoff Report on 05/13/2007 08:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sprint-cell-phone-servise/la-jolla-california/sprint-cell-phone-servise-continued-billing-for-three-years-oncancelled-service-ripoff-la-248478. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#4 Consumer Suggestion

Call their executives

AUTHOR: Kevin - (U.S.A.)

POSTED: Sunday, May 13, 2007

Call Sprint and ask for Tim Kelly.. 703-433-4000.. This is President of Sprint Nextel Consumer Solutions...

You will get his assistant Kim, who should be able to help you with your inquiry..

Better yet.. Go to Sprint's website and send e-mails to all of their executives.. Trust me.. It works.. I have had problems with them and some senior manager would call me and take care of me..

If any other problems, respond..

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#3 Consumer Suggestion

Call their executives

AUTHOR: Kevin - (U.S.A.)

POSTED: Sunday, May 13, 2007

Call Sprint and ask for Tim Kelly.. 703-433-4000.. This is President of Sprint Nextel Consumer Solutions...

You will get his assistant Kim, who should be able to help you with your inquiry..

Better yet.. Go to Sprint's website and send e-mails to all of their executives.. Trust me.. It works.. I have had problems with them and some senior manager would call me and take care of me..

If any other problems, respond..

Respond to this report!
What's this?

#2 Consumer Suggestion

Call their executives

AUTHOR: Kevin - (U.S.A.)

POSTED: Sunday, May 13, 2007

Call Sprint and ask for Tim Kelly.. 703-433-4000.. This is President of Sprint Nextel Consumer Solutions...

You will get his assistant Kim, who should be able to help you with your inquiry..

Better yet.. Go to Sprint's website and send e-mails to all of their executives.. Trust me.. It works.. I have had problems with them and some senior manager would call me and take care of me..

If any other problems, respond..

Respond to this report!
What's this?

#1 Consumer Suggestion

Call their executives

AUTHOR: Kevin - (U.S.A.)

POSTED: Sunday, May 13, 2007

Call Sprint and ask for Tim Kelly.. 703-433-4000.. This is President of Sprint Nextel Consumer Solutions...

You will get his assistant Kim, who should be able to help you with your inquiry..

Better yet.. Go to Sprint's website and send e-mails to all of their executives.. Trust me.. It works.. I have had problems with them and some senior manager would call me and take care of me..

If any other problems, respond..

Respond to this report!
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