Sprint Cellular Essential phone breaks for 30 days is over. Undestructable by the salesman because it is ceramic. 14 days customer satisfaction after that you are on your own. You call this a company that you can trust. How are they getting away with this.? They did not want to replace a phone that broke with no real cause. I did not even last a few months. We had a warranty but they have a $200 deductible. The phone was sold for $145!. Why would they want to try to charge you $200 for $145 phone. And why would they recommend a phone as indestructible when it broke Within. Columbus Ohio

We went to Sprint because our 18 month leasing. Went out and we decided to get another phone. When we were looking at a phone that only cost$145 for a certain amount of money a month. They decided that they would sell us this phone it was called an essential phone. This phone was supposed to be made of ceramic and was supposedly indestructible. Anyways the phone broke within the first 30 days that we had the phone. The phone was not selling good so they sold it for$145. They claim the phone is worth q$700. But I think the phone is just garbage because it does not sell with a case and it does not hold up to any amount of strength.

Also why would they be able to only honor a customer for 14 days and think that was really something. What is going on with America and why are they letting these cellular companies get away with horrible practices? The time to make America great is now. It is not worth l That is where the junk dealer comes in.etting companies become more and more greedy and basically getting away with no responsibilities.! Why can a company only honor money back guarantee for 2 weeks? And how in the world can somebody say that the phone is not under warranty because it is broken!!!