Report: #1316051

Complaint Review: Sprint - Nationwide

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Submitted: Sun, July 10, 2016
Updated: Sun, July 10, 2016
Reported By: notafreetrucker — Allen Park Michigan United States of America

Author Not Confirmed

Why?

Sprint Nationwide USA

Phone:
Web: sprint.com
Category: Cellular Phone Companies

Sprint Didn't replace 2 Galaxy S6 Edge phones overheat and charger cord on fire Nationwide

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Galaxy S6 Edge phones overheat heated burned charger cord. Called Sprint went to local Sprint store even messaged them on FB and messenger. Customer service gave me run around upper management doesn't care. Sprint told me I had no insurance which I did. Upper management even said I had insurance. Upper management wouldn't make things right at all. Took upper management about 48hrs to get back to me. I have pics of burnt cord and how hot that charger was getting hot. I cancelled service due to customer service . Went to store was told normal . I burned my index and thumb before it caught house on fire.

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This report was posted on Ripoff Report on 07/10/2016 09:04 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sprint/nationwide/sprint-didnt-replace-2-galaxy-s6-edge-phones-overheat-and-charger-cord-on-fire-nationwid-1316051. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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