Complaint Review: SpyZooka .com - Blue Penquin Software - Internet
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- SpyZooka .com - Blue Penquin Software www.bluepenquinsoftware.com Internet U.S.A.
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- Category: Door to Door Sales
SpyZooka .com - Blue Penquin Software Failure to work at all Internet
*REBUTTAL Owner of company: Company Respone
Show customers why they should trust your business over your competitors...
I bought SpyZooka to rid my computer of spyarware. As far as I can tell, it has removamed NOTHING!!
The program starts every time I start my computer, and every time the program runs, it tells me I have 15 or 25 (the numramsbers are always the same. I follow directions to remove the unwanted items, and the program says
they are removed. But the next time I start my computer, the same unwanted programs are there!
I have done this at least 50 times, always with the same results. SpyZooka is a total ripoff!!
Ralph
Galveston, Texas
U.S.A.
This report was posted on Ripoff Report on 02/05/2009 06:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/spyzooka-com-blue-penquin-software/internet/spyzooka-com-blue-penquin-software-failure-to-work-at-all-internet-420781. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Company Respone
AUTHOR: Carl Haugen - (U.S.A.)
SUBMITTED: Wednesday, June 24, 2009
Hi Ralph,
Please make sure you are running a "Full Scan" - if you run a "Quick Scan" it can detect some of your problem but not remove it, so you can continue to see the same problem show up in the scan.
We recommend a full scan to make sure SpyZooka detects and removes all your spyware.
For other questions please review our support page
http://bluepenguinsoftware.com/spyzooka/support.php
You can also contact via any of the following ways.
We offer 24/7 help desk assistance for all customers here
http://bluepenguinsoftware.com/spyzooka/support.php
We provide 24/7 email support at contact @ bluepenguinmail.com
Our phone number is 561-459-5393
Our fax is 561-771-1740
Our mailing address is
BluePenguin Software
102 NE 2nd St #286
Boca Raton, FL 33432
If you have any questions or concerns please know that we are here to support you in any way possible.
As the President of the company I take great care in all of our customers and want to make sure you are happy with all our products.
Please know that we have been a member of the Better Business Bureau since 2005, have won over 100 five star awards for our software and respond promptly to all customer questions.
I hope that you will contact our support so we can help you with this issue.
Regards,
Carl Haugen
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