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Report: #1440329

Complaint Review: ST Auctions - Fort Smith AR

  • Submitted:
  • Updated:
  • Reported By: Concerned Gun Broker User — Internet AR United States
  • Author Not Confirmed What's this?
  • Why?
  • ST Auctions PO BOX 4584 Fort Smith, AR United States

ST Auctions They have ripped people off of product, false advertised, poor product, product not as described, don't respond to concerned buyers! Fort Smith AR

*Consumer Comment: Positive experience with ST Auctions

*Author of original report: Seriously - They don't seem to care

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They do not repsond to emails. They leave false feedback. They send tracking information after their product has been delivered. They do not respond to phone. Same problems with many users. Over 163 negetive feed backs in past year. Also, complaints of fautly products, incorrect products sent, and even guns shipped with no FFL paper work.

One gun failed after less than 50 rounds fired. Products sent to wrong address, then buyers had to beg to get their products and some left feedback where they didn't and were threating legal action. They left poor feedback to users for complaining even thugh they paid promptly. Not sure why Gun Broker is not doing something about these folks.

 

This report was posted on Ripoff Report on 04/26/2018 05:19 AM and is a permanent record located here: https://www.ripoffreport.com/reports/st-auctions/fort-smith-ar-72914-4584/st-auctions-they-have-ripped-people-off-of-product-false-advertised-poor-product-produ-1440329. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Comment

Positive experience with ST Auctions

AUTHOR: Bob - (United States)

POSTED: Friday, June 28, 2019

I bought a rifle on Gunbroker from ST Auctions and without any problems. I got a lot of gun for the price. The transaction was handled smoothly and promptly. Any questions I emailed were answered promptly. I know there was a lot of flooding in Ft. Smith, AR, in the spring which may have affected their business.

Nevertheless, my personal experience with ST Auctions was overwhelmingly positive, and I hope to do more business with them in the future. 

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#1 Author of original report

Seriously - They don't seem to care

AUTHOR: - (United States)

POSTED: Thursday, May 03, 2018

Even though they get a great deal of comments, no good business continues to have these types of poor numbers:

 As of 5/3/2018     Recent Feedback Ratings   1 mo.6 mo.12 mo.  Positive 319 2188 4808   Neutral 3 37 61   Negative 23 87 166  

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