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Report: #477569

Complaint Review: Standard Auto Engines - Chesapeake Virginia

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  • Reported By: tallahassee Florida
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  • Standard Auto Engines 1332 Truxton Street Chesapeake, Virginia U.S.A.

Standard Auto Engines unacceptable craftsmanship- shavings in engine - returned engine as instructed - failure to honor warranty - told of bankruptcy - hole where my engine should be Chesapeake Virginia

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i purchased a remanufactured engine from standard auto engines - since i no longer have a credit card i paid with a cashier's check $1795 - i guess that was my 2nd mistake since my first was believing the man's sister when she assured me that her brother was a man of integrity. the engine arrived at the bp & it looked good from the outside unfortunately the problems soon began with the bolt hole that mounts the tensioner - it was stripped. the mechanic was instructed to fix it & he would be reimbursed. he fixed but the standard tensioner would not hold the belt. he tried 2 more neither worked - kept throwing the belt.thinking all would be resolved by the time i got back i went on vacation. needless to say when i returned things were not resolved but infact worse - shavings in the engine verified by a machine shop with the shavings and photos and witnesses. standard auto engines told the mechanic to pull the engine & send it back which he did. then the engine was "lost" for 2 weeks sitting on Estes loading dock. when they finally found it & did "their" autopsy they claimed that the shavings had entered through the intake & refused to honor their warranty. then when i called to find out what was going on i was told that they were filing bankruptcy & that i would receive notice from the court within 2 weeks. i never heard from the court but after an angry email i heard from standard auto with information of their autopsy & was offered another engine for $600 + $150 transportation. needless to say i was/am furious. i called consumer affairs in virginia & just got the run around. at this point i am at my wit's end, in need of help.

John white
tallahassee, Florida
U.S.A.

This report was posted on Ripoff Report on 08/07/2009 08:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/standard-auto-engines/chesapeake-virginia-23704-2824/standard-auto-engines-unacceptable-craftsmanship-shavings-in-engine-returned-engine-as-477569. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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