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Report: #1462797

Complaint Review: Stanley Martin Homes - Reston Virginia

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  • Reported By: AngryLady — Crozet Virginia United States
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  • Stanley Martin Homes 11710 Plaza America Dr #1100 Reston, Virginia United States

Stanley Martin Homes Stanley Martin Custom Homes Stanley Martin Piedmot Reality & Construction Crozet Keswick Low quality construction, overpriced, abusive customer service and dishonest marketing Reston Virginia

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They play a good sales game, but it all flips on you once you close on the house.

Within weeks after closing, we realized that they used sub-par materials and poor craftsmanship. Looking back, the sales team lied and deceived us. It boggles the mind to think that these people are still in business.

The warranty department is so unbelievably bad that the customer service levels we received from them could only be described as “abusive”. Dealing with them has been so frustrating that it made us reconsider my opinion on Comcast’s customer service levels – it is that bad.

We have wasted most of this year’s PTO days dealing with the company’s incompetency and inability to fix major and basic mistakes.

Do yourselves a favor - never do business with these clowns.

This report was posted on Ripoff Report on 09/28/2018 09:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/stanley-martin-homes/reston-virginia-20190/stanley-martin-homes-stanley-martin-custom-homesstanley-martinpiedmot-reality-constru-1462797. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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