Complaint Review: Stansberry & Associates Investment Research - Baltimore Maryland
- Stansberry & Associates Investment Research LLC. 1217 Saint Paul Street, Baltimore MD 21202 Baltimore, Maryland United States of America
- Phone: (888) 261-2693
- Web: http://www.stansberryresearch.com/
- Category: Financial Services
Stansberry & Associates Investment Research DailyWealth Claims to be investment advisory and will ask your email ID and your credit card for selling product Baltimore, Maryland
*UPDATE Employee: Stansberry and Associates
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These guys refused to cancel my subscription by email (citing banking error as a reason!) and asked me to call their office. After calling them and canceling the subscription which they confirmed, the crooks have continued to charge my credit card for a year !
Infact this is the second time they did this. I thought the first time was a mistake. But this is now a confirmed fraud.
See below evidence in mail extracts. The reason I canceled the subscription was there was nothing in the reports worth reading ! Its just crap.
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From: Stansberry and Associates
To:
Sent: Mon, June 21, 2010 9:37:27 PM
Subject: RE: CANCELLATION OF customer ID 51861937
Dear Valued Subscriber,
Thank you very much for contacting Stansberry and Associates.
For security reasons and to prevent banking errors you must contact us by phone to cancel a paid subscription. Submitted email to cancel a subscription will not be processed. To cancel a paid subscription, please call (888) 261-2693 or for international subscribers (410) 895-7964. Our customer service center is open Monday through Friday, 9 a.m.-5 p.m. EST.
Regards,
Stansberry and Associates
Customer Service Dept.
Original Message
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And now the first time-
From:
To:
Subject: S&A Customer Service Request - Subscription inquiry
|
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Subject: CANCELLATION OF customer ID 51861937
From
To:
Date: 2010-06-19 07:26:13
This report was posted on Ripoff Report on 05/27/2011 05:11 AM and is a permanent record located here: https://www.ripoffreport.com/reports/stansberry-associates-investment-research/baltimore-maryland-21202/stansberry-associates-investment-research-dailywealth-claims-to-be-investment-advisory-733871. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Stansberry and Associates
AUTHOR: Stansberry Research - (United States of America)
SUBMITTED: Monday, January 09, 2012
We ask subscribers to call in to cancel because of security purposes. We do not want to discuss credit card information via email, because it is not safe.
We cancel subscriptions via phone based on the cancelation policy outlined in our terms and conditions. We cancel automatic renewals via telephone as well.
We do like to confirm credit card information with a subscriber when we issue a refund. If you have any more questions about our cancelation policies, we would be happy to answer them. Our customer service team is available Monday Friday, 9-5 EST. That number is 1-888-261-2693.


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