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Report: #1302845

Complaint Review: Star Auto Restorations - Mansfield Texas

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  • Reported By: Brian — Desoto Texas USA
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  • Star Auto Restorations 1502 HWY 157 N. Suite 400 Mansfield , Texas USA

Star Auto Restorations aka Star Auto Body aka Alrick Washington Star Auto Restorations and Alrick Washington Worst Paint and Body Shop Texas Mansfield Texas

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Star Auto Restorations in Mansfield, TX owned and operated by Alrick Washington is a corrupt, immoral, ruthless and shameless paint and body shop to do business with.  Anyone looking for a paint and body shop in the Dallas / Ft. Worth area I recommend that you stay away from this disappointing shop.  Drop your car off for paint and all you get is a lot of excuses and no progress. 

I took my 1966 Mustang to Star Auto Restorations in May 2015, for a complete paint and body work.  Alrick said he will do the job for $5,000.00 and I would have to pay half before start any work.  I agreed with his terms and price; three days later I gave him a check for $2,500.00 which he promptly cashed.   

I told Alrick I agreed to his terms and I want a contract, he said no problem and that he will email it to me.  I spent the next three months texting and requesting a copy of the contract but all I got was excuses and lies.  Alrick does not answer phone calls; he only communicates via text, he picks and chooses which text to respond to.

Custom made parts were stolen off of my car while at Star Auto Restorations, I discussed this with Alrick and he agreed that the parts were on the car when it came into his shop and agreed to replace them.  Ask yourself Is this a shop that you would do business with?  Based on integrity is would say no. 

The following month I went by the shop to check on my car and I was outraged to see the employees using my car as a table.  Employees were sanding and body fill parts from other cars on the trunk of my car as if it’s a table.  In response to my car being used a table text and sent pictures to Alrick, he said nothing in the contract states parts can’t be placed on car.  With a response like that is this someone you want to do business with?  Star Auto Restorations / Alrick Washington have no respect for paying customers vehicles.

After 11 months of little to no progress and my patience running thin, I decided to pick up my car.  I am now in a battle to get my deposit refunded to me.  I got a lot of excuses as to why there was no progress on my car; I am now hearing the same excuses and run around as to why I can’t get my deposit.

Warning! Star Auto Restorations and Alrick Washington is not the shop you want to do business with learn from my experience.  NOT TRUST WORTHY!!!

This report was posted on Ripoff Report on 04/30/2016 03:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/star-auto-restorations/mansfield-texas-76063/star-auto-restorations-aka-star-auto-body-aka-alrick-washington-star-auto-restorations-an-1302845. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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