Complaint Review: Star Time/Seiko Retailer - Costa Mesa California
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- Star Time/Seiko Retailer 401 B 17th Street Costa Mesa, California U.S.A.
- Phone:
- Web:
- Category: Jewelers
Star TimeStar Time/Seiko Retailer Broke My Watch and Denied It Costa Mesa California
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I went to this retailer to simply have a new battery put in because the digital display was dimming. They replaced the battery and the watch seemed to be working fine. However, when I went to reset the time, it said "buttons locked." I took it back inside the store. They attempted to take out the new battery and reinstall it to see if the watch would reset. Note: This is a digital heart rate watch for working out.
Upon replacing the battery the second time, the watch face went blank and could not be restarted. The owner said it was a coincidence that my watch broke at the same time they were replacing the battery. This watch was only 1 year old and worked perfectly until I brought it into their store. They would not admit that something they did broke the watch and simply handed me back my watch the money for the battery.
I would not recommend anyone doing business with this company. This man is a crook and despite trying to handle the situation professionally, he was very rude and condescending.
Cindy
Irvine, California
U.S.A.
This report was posted on Ripoff Report on 02/23/2009 05:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/star-timeseiko-retailer/costa-mesa-california-92663/star-timestar-timeseiko-retailer-broke-my-watch-and-denied-it-costa-mesa-california-427690. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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