State Farm Mutual Automobile Insurance Company ,State Farm, Troubling Insurance Company Behavior San Antonio Texas

My beautiful truck was rear-ended in 2016…and the nightmare still isn’t over in 2018.

State Farm’s “partner” repair facility’s damage estimate:  $600.53. 

My reputable (Ford) repair facility damage estimate:  $2266.33. 

Their facility claimed the vehicle had damage from a previous accident, exactly at the point of impact.  Huh?  Doesn’t that seem a little strange?  What accident?  The vehicle has never been in any other accident (which I told them)!  They also ignored obvious other damage.  Hmm.  That all seems very suspicious…  Is it perhaps to undervalue the claim?

State Farm has refused to pay the difference.  State Farm has refused any reasonable compromise whatsoever.  Is this a limitation on coverage (which is illegal if I choose my own repair facility in Texas)?  I think it is.

State Farm even tried to settle (for the $600.53 - hahaha) without disclosing in writing that other people have already made claims on the accident, so I’d get a reduced settlement.  Were they thinking they could just sneak that in unnoticed?  From start to (not yet finished), it’s all seemed very shady and underhanded.

Anyway, my truck’s still busted nearly 500 days after someone else hit it…and there's no end in sight to the drama.