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Report: #274082

Complaint Review: Steel Bridge Medical - Internet

  • Submitted:
  • Updated:
  • Reported By: Branford Connecticut
  • Steel Bridge Medical https://secure8.syncnet.com/ebs/orders/z/lipoplex99/success.asp?cy=6&pr=12&af=221&ad=167&rc=487215&c Internet U.S.A.

Steel Bridge Medical Lipoplex with Hoodia & Lipoplex with Hoodia PM (diet pills) Internet

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I ordered from Steel Bridge Medical, through their internet site, on August 27, 2007 a bottle of Lipoplex w/ Hoodia for $5.59 and a bottle of Lipoplex w/ Hoodia PM for $5.49 (all diet pills).

I received these pills in the mail about ten days later, and then on Sept. 10, a charge to my debit card bank account was made in the amount of $99.95, when I did not order anything further and did not authorize any such charge.

I called my bank to put a stop payment on it on Sept. 11 (today), but my bank said since the charge is already pending, they cannot do that. Instead, I have to file a claim against the company. They also recommended I call or e-mail the company to ask them to please remove the charge from my account.

So I called the Customer Service 800 number, which the website stated was open from 8am-4pm PST, and got no answer, just a very long recording, and then it hung up on me. I called back. Eventually the recording included a repeated message to me that I could leave my phone number with them and expect a call back from them. I did this, and when I got a call back from them, and I answered with "Hello?" there was nothing but absolute silence. This I did twice with the same result.

This company is obviously fraudulent in its methods, there was nothing mentioning a $99.95 charge after fourteen days if I didn't cancel with them, and I had bookmarked the two pages I had visited to order the pills, and found nothing still about this.

Also, it is impossible to cancel with them if the only contact you have with them is a 1-800 number that hangs up on you if you stay on long enough, and calls you back only to give you complete silence.

Please stay away from this company -- they are no good!

I hope to resolve this issue asap, but it'll probably take the bank a while to put through the claim, and in the meantime I am out almost $100.00.

Carol
Branford, Connecticut
U.S.A.

This report was posted on Ripoff Report on 09/11/2007 07:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/steel-bridge-medical/internet/steel-bridge-medical-lipoplex-with-hoodia-lipoplex-with-hoodia-pm-diet-pills-internet-274082. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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