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They charged my credit card unauthorized for various amounts, at random times, when my original agreement was a fixed amount, the same time every month WITH A DIFFERENT STORAGE COMPANY. I originally had my account with REMINGTON MOVERS, who sold my account and all my personal information to STERLING VANLINES. After I noticed that they had constantly been charging my bank account for various amounts at random times, I got upset and told them I would close my account with them if they did not refund their charges, or give me an accurate accounting of why they believed I owed them that money. They forged documents in my name, and would not give me accurate accounting of my records. In order to access my belongings, JAY CLITHERO (accountant who claims he is a business partner) insisted I sign a credit card authorization form saying that they were allowed to charge me money that I did not agree to. He said if I did not sign, I could not access my belongings, and they would sell my things. I called the police, and when he realized the police were on their way, he finally let me take my things out and I loaded them into my rented moving truck. When I got all my belongings home, I realized that thousands of dollars worth of things had been missing including, but not limited to: my dining room table, the headboard to my bed, lamps, boxes of expensive clothes, boxes of COPPER pots and pans that were a family heirloom, a giant stuffed dog from FAO schwartz, among other things. All my boxes I did recover looked as though they had been opened, and re-closed, or damaged.