Complaint Review: Steve Nash Morgan Crossing - Surrey British Columbia
- Steve Nash Morgan Crossing 120 15850 26th Ave Surrey, British Columbia Canada
- Phone: 604-542-5213
- Web:
- Category: fitness training
Steve Nash Morgan Crossing Increase double fee in contract Surrey British Columbia
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Terrible experience with Steve Nash in moron crossing.My name is William L.I bought 2 year membership in September 2016 from Andy Wu who working for Steve Nash Richmond. The reason I chose steve nash is because my home is very closed to morgon crossing, only 2 mins driving. The reason i bought from that sales is because he was referred by my friend.I told the sales I would work out in morgan crossing in the future 2 years.3 days ago, when i went moron crossing, i was told I could not access moron crossing unless I pay another $25/M because this location was upgraded.I was so shocked. The staff told me the members who bought the membership in moron crossing can be grandfathered, but because I bought membership from Andy Wu who worked for Richmond, I have to pay anther $25/M. I tried to explain why I bought it from Andy and asked staff to check my access record to see if I only work out in South Surrey. Andy Wu is an authorized sales working for Steve Nash, and my reasonable right cannot be protected. The final option gave by the staff is i have to pay another $25/M to work out here, or I have to drive 30 mins to Richmond for work out, which is a terrible suggestion. I tried to cancel my membership, and the staff just told me they would not return any fund.
In my case, they increased double during the contract. And I do not have any option to say no. They have the right to change everything which is good for them to make money.But we do not have any right to say no, because they are the strong side of the contract, not customer.
So I would like to have the same treatment as other members. I and my wife 'membership can be gradefathered. We can still work out near my home.
This report was posted on Ripoff Report on 01/02/2018 04:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/steve-nash-morgan-crossing/surrey-british-columbia-v3z-2n6/steve-nash-morgan-crossing-increase-double-fee-in-contract-surrey-british-columbia-1420618. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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