Complaint Review: Steven Plouffe - - Internet
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- Steven Plouffe - Internet USA
- Phone: (647) 404-3141
- Web: www.bigcitybling.ca
- Category: Communications & Networking
Steven Plouffe - Big City Bling Modem Purchase Toronto Internet
*REBUTTAL Individual responds: My Answer
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This gentlemen Steven Plouffe, responded to my Kijiji ad with respect to a cable modem, he got a deep discount base on the fact he was signing up with an Internet provide thus proving me a referal.
He decided to cancel, not letting me know, and thus could not use him as a referal. He says I had ample time to submit the referal, that is not the point, I did not want someone to sign up then to cancel. I believe he had all intentions of cancelling and had his cancellation in progress when he picked up the modem.
Once I txt'ed him more information about where he works, he decided to offer me the modem back, but I would have to pick it up. Consdering meeting again may not be in my best interest as it can be dangerous, I offered him to pay the difference of $35.00. I gave him more then enough time to pay me, and has decided to not pay.
We met we had a verbal agreement and he did not honour it, once I contacted him initially, he said that I had more then enough time to process referal, if he would have told me that he was planning to cancel I would not be writing this up, to his credit I did not give him a time limit to cancel, but again 1 month after is a bit rediculous., maybe 3, 4, 6 months can be understood, but not a month.
Be cautious when dealing with this individual in any sort of agreements as he does not honour his side, and does not respect the verbal contract. By the way, this was a private Kijiji deal and in no way related to his business.
Good day
This report was posted on Ripoff Report on 10/16/2014 08:38 AM and is a permanent record located here: https://www.ripoffreport.com/reports/steven-plouffe-/internet/steven-plouffe-big-city-bling-modem-purchase-toronto-internet-1183213. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Individual responds
My Answer
AUTHOR: cndtoonie - ()
SUBMITTED: Friday, October 17, 2014
Good Morning,
Yes I did cancel my internet service with Acanac, due to the fact they could not provide me service. I had been dealing with issues for 2 month before I bought the modem (which I told this gentleman). I bought the Thompson modem from this gentleman on Aug 22, 2014. I canceled my service on Sept 24, 2014. When I purchased the modem there was no verbal agreement that I had to stay with Acanac (didn't know he was my boss) until he decided to put in his referral. He had over a month to do so. My intension was not to cancel seeing as I was a customer of Acanac from May 2012 to Sept 24, 2014. Furthermore this gentleman proceeded to harass me for 3 days, I offered for him to come pick up modem and return my $50.00, in a public space and have someone not me meet him (this was to make him feel safe) I never threatened him at all, he refused.
Thank you,
Steven Plouffe
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