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Report: #1211695

Complaint Review: stevenswholesale.com - Internet

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  • Reported By: susan — spring grove Illinois
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  • stevenswholesale.com Internet USA

stevenswholesale.com Stevens Wholesale Took my money and did not deliver Burbank California

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Electronic Cigarette and Vaporize company.

BEWARE! Had 2 successful orders with this company - 3rd order never arrived. Tracking number provided showed no movement. Contacted their 'customer service' and they told ME to call the post office. That is a business' job - refused to re-ship, refund or even try to contact the post office themselves. BAD customer service - I will be doing a charge-back on my credit card. If the package actually WAS lost - the business should file a claim with the carrier (and I did not choose the carrier, they did). Low prices lured me in, but this is a small business that has not learned proper customer service and business practices. There are many, many, reputable larger e-cig companies online and I've already found a new one with excellent customer service.

This report was posted on Ripoff Report on 02/25/2015 04:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/stevenswholesalecom/internet/stevenswholesalecom-stevens-wholesale-took-my-money-and-did-not-deliver-burbank-californ-1211695. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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