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Report: #543730

Complaint Review: Stop And Shop Digital - Internet

  • Submitted:
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  • Reported By: Linda — Houston Texas United States of America
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  • Stop And Shop Digital Internet United States of America

Stop And Shop Digital Stop and Shop Bait and Switch Internet

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I placed an order for a Canon lens online. They sent me an email asking me to call to verify my order, which I did. They then tried to tell me the lens was not for a digital camera (odd since the recommendation for it was from a digital camera web site). They then recommended another no name brand. I had previously researched others comments about this company and they said that this bait and switch was common, so I said no, I wanted the product I ordered. He went away for a long time and came back and said they would order it from Japan and it would come 4-6 weeks. I agreed. Within 1 minute, I got a form email saying it would be 7-13 weeks. It said I could cancel my order and showed me how. At this point, I did NOT cancel to see what would happen. Six days later, I got an email stating, "As per my request", they had cancelled my order. I immediately went back on their web site and the product was still (and is still) for sale.

This report was posted on Ripoff Report on 12/22/2009 12:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/stop-and-shop-digital/internet/stop-and-shop-digital-stop-and-shop-bait-and-switch-internet-543730. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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