Report: #1376222

Complaint Review:

  • Submitted: Tue, May 30, 2017
  • Updated: Tue, May 30, 2017
  • Reported By: Kirby — San Leandro California USA
    10100 santa monica blvd ste 300
    Los angeles, California
    USA Tax solutions services (name on contract). Bad Faith / Breach of Contract Los angeles California

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 I signed a contract with (tax solutions services -name on contract) and paid $3,500. There were to help me negotiate a payment plan and avoid receiving a Notice of Federal Tax Lien (NFTL). I deposited the cash on a saturday and come monday, I changed my mind and wanted my money back. John Bruce, Sr. Tax Advisor, was very adamant that i give them a chance to work on my taxes. As a courtesy, they were to try and reach my ex-business partner (who ripped me off) to obtain a K1 form for the losses i had on my investment. On the contract, my file was to be assigned to a case manager and then, I'll be getting updates from that person on the status of my taxes. I called the company numerous times to get an update to see what was being negotiated with the IRS regarding my tax debt and I couldn't get an answer. After 2-3 months past by, I was very frustrated and filed a BBB complaint and Consumer Business Affairs complaint (LA county) regarding the lack of communication on my tax debt. After filing a BBB complaint, I received a nasty voicemail from John Bruce indicating that they are keeping my money after all the work they did on trying to obtain the k1 form from my ex business partner. I actually emailed him a month or so ago not to work on the K1 anymore as I sued my ex business partner already. I signed the contract in July 2016 and come November 2016, I received a certified mail from the IRS with the NFTL and a currently non collectible letter. This is a clear proof that they didn't do any negotiation with the IRS as stated on the contract. I filed an arbitration with AAA per the contract agreement and they didn't reply to it. This month, I filed a small claims lawsuit against them to try to get my money back and have a hearing date in October 2017.

This report was posted on Ripoff Report on 05/30/2017 09:16 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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