Ripoff Report Needs Your Help!
Report: #1197808

Complaint Review: Straighttalk Wireless Inc - Nationwide

  • Submitted:
  • Updated:
  • Reported By: alflatscher — Princeton New Jersey
  • Author Not Confirmed What's this?
  • Why?
  • Straighttalk Wireless Inc Nationwide USA

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I have been a Straighttalk costumer for wuite some time, then I lost my phone and asked Straighttalk for a replacement SIM. They did send a SIM, which I had to activate. So I called the Costumer Service department to activate an transfer the balance of about 90 USD to the new SIM. 

First they could not activate the card, were not able to explain why and they woul not transfer the balance and refused to refund: "We do#t do refunds". the wrote, after ignoring all my emails for weeks. "For resoltution call costumer service".

Which I did four times, but  costumer service ist entirely incompetent, takes for ever and did not solve the issue. 

Straighttalk did not show any interest in resolving the issue, collected my money for a three month Unlimited PLAn, but did not provide the service. 


This report was posted on Ripoff Report on 12/27/2014 07:32 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals


#3 UPDATE Employee ..inside information

Sim Issues

AUTHOR: TF01 - ()

POSTED: Monday, January 05, 2015


This is ST-Stephaine I work with Straight Talk Wireless. I see that you need help with your phone's sim card. We can help you. Send us your account info to; we will fix your phone right away. Please include your name, cell phone number or serial number and a contact number. Copy and paste your comments from the blog and include it in your email or you can chat with us live @ .


Thank you,


Respond to this report!
What's this?

#2 Author of original report

Thanks to problem solved

AUTHOR: alflatscher - ()

POSTED: Tuesday, December 30, 2014

It took Straighttalk three weeks to solve they problem and they did only after having read my complaint on

All my prio emails and online requests were completely ignored. So thanks to for assisting!

Respond to this report!
What's this?

#1 UPDATE Employee

Straighttalk Wireless Inc Replacement SIM not activated, but service charged Miami Nationwide

AUTHOR: TF01 - ()

POSTED: Tuesday, December 30, 2014

Hi alflatscher! This is Julie and I work with Straight Talk Wireless. I read your post and would like to help you. Let us check your account again. Please send me an email to or you can chat with us live @ Thank you.


Straight Talk Wireless

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

Segment Now