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Report: #1218913

Complaint Review: studio beauty warehouse inc. - granda hills California

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  • Reported By: anonymmmmooouuusss — atmore Alabama USA
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  • studio beauty warehouse inc. haywood 12001 highwater rd. granda hills, California USA

studio beauty warehouse inc. SunLaboratories was lied to by a supervisor of this company try to order over the web site it said pending so I call this company she claimed that my product is being shipped out posted sent me an email never did I have no tracking number or confirmation number about FedEx Ground she claimed she was going to take the pending order off of the website its still on their page...but that was so easy to take my d**n money out of my bank account real quick...so to tell you the truth granda hills California

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I was browsing on the internet March 27, 2015 looking at reviews for self tanning came across sun laboratories. well I decided to get on their webpage  to order some products for self tanning. got all the way through the page then it popped up your status is pending. it never asked for my credit card at all..well decided to call the company to place the order over the phone. I let the woman know that my account was pending on their website. could not email them at all after having to explain this twice to her.  she finally took my credit card number down. I was sitting there trying to explain to her that I had a order number that I got off the website. she kept saying what is the code number what is the code number. I said it didn't give me a code number..she went on to say that their website is having trouble. I said that's fine I'll just order over the phone. gave her all the information. it took her from 10 o'clock to 6 o'clock that afternoon to call me back after I told her to email me any results of my order..the order totaled up to $47.50 come to find out they only took $39.95 for my order. see their suppose to have been $3.88 for FedEx Ground shipping oh plus taxes to which was never took out of my bank account. but she claims that the order has been sent out. I have no tracking number no confirmation number. I don't even know if it's really been shipped out or not. I believe they just took my money off of my card.  I keep calling back but they won't answer the phone. isn't that kind of odd just as long as they got my d**n money off my card that's fine with them right.. but let me not see no product and I will contact my bank and say that was an unauthorized transaction/ I'm not going to play with this company or any other company. you're not going to scam and steal my money and whoever you are that works for this company that left a comment ...service is horrible from this company on the phone. they didn't know if they was going left or right didn't know what you were talking about when you try to order from these folks. very unorganized and I did leave a message to tell them to put the money back on my card and cancel my order because the more I read on ...the internet about this company the madder i get.

This report was posted on Ripoff Report on 03/29/2015 01:20 AM and is a permanent record located here: https://www.ripoffreport.com/reports/studio-beauty-warehouse-inc/granda-hills-california-91344/studio-beauty-warehouse-inc-sunlaboratories-was-lied-to-by-a-supervisor-of-this-company-1218913. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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