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Report: #1300297

Complaint Review: Studio Suits - Internet

  • Submitted:
  • Updated:
  • Reported By: Kim — Los Angeles California USA
  • Author Confirmed What's this?
  • Why?
  • Studio Suits Internet USA

Studio Suits Harry Suits Horrible Customer Service, Shipped Incorrect Suit Jacket, Refused to Correct the issue India Internet

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DO NOT ORDER FROM THEM! We ordered a wedding tuxe from them and that was the worst decision EVER. They sent us the wrong jacket that has a totally different colored lapel. We contacted Pearl at customer service and she did notthing to fix the issue. We had to file a formal complaint against them. DO NOT ORDER FROM THEM. They are based in India and while trying to resolve our issue, I would only receive emails back from them at 2am saying the same thing they said the night before. They answered none of my questions and no one was available to talk to me on the phone about this.

This report was posted on Ripoff Report on 04/18/2016 07:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/studio-suits/internet/studio-suits-harry-suits-horrible-customer-service-shipped-incorrect-suit-jacket-refuse-1300297. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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