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Report: #1465786

Complaint Review: Studio Suits - Mumbai Mumbai

  • Submitted:
  • Updated:
  • Reported By: jess — Auckland New Zealand
  • Author Not Confirmed What's this?
  • Why?
  • Studio Suits Mumbai, Mumbai India

Studio Suits harry fashion LLP Misleading tailored suit Mumbai Mumbai

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Studio Suits Review

Warning to all customers buying a custom tailored suit from studio suits "studio suits review"
If I could give studio suits review 0 stars I would...
Can't fault their shipping, which is super quick and well tracked - 5 stars for shipping studio suits
But, just be warned - do not expect your "studio suit" to be tailored.
I requested slim and tapered pants but, received a baggy, shapeless studio suit.
The only measurement that studio suits team got correct was my waist, so studio suits got 1 thing correct!
Don't expect great customer service from studio suits, even tho they say they pride themselves in customer service!

Worst online shopping experience I have ever had - Studio Suits studiosuits.com

"studio suits review"


This is what to expect from studio suits customer services....
Hi ****,

Kindly note, we have discussed your case with our designers.

We would request you to alter the suit as per your requirement with the help of your local seamstress since it is easily alterable.

Also, we would like to provide you 25% product discount on the suit in the form of a gift certificate to compensate for alteration cost. You can avail the gift certificate on your future order with us.

Let us know your email address on which you would like to receive the gift certificate.

Awaiting your reply.

****,

Thanks and Regards
----------------------------
StudioSuits.com

"why would I want to buy another suit from studio suits, requested studio suits to pay for alterations"

Hi ****,

Please ignore our previous email.

Kindly let us know the alteration cost we'll discuss with our management and get back to you accordingly.

Awaiting your reply.

****,

Thanks and Regards
----------------------------
StudioSuits.com

"emailed image of receipt to studio suits"

Hi ****,

Kindly note, we can offer you only 20% of the product cost in the form of a gift certificate as compensate towards alteration cost as per our company policy.

Also, you should have intimated us before proceeding the alteration we would have provided you a better solution than altering the suit.

Awaiting your reply.

****,

Thanks and Regards
----------------------------
StudioSuits.com

"so they dropped original discount from 25% to 20%"
As I mentioned warning to customer dealing with studio suits, don't expect great customer services or a tailored suit and you'll have to front up on extra alteration costs - so good luck!

Good luck with trying to contact anyone from customer services many other studio suit reviewers have mentioned they can't get in touch.
link below how to contact studio suits team
support@studiosuits.com
harryfashion@gmail.com
steam@harryfashion.com
+91 2223004790

"studiosuitsreview"
warning to customers

This report was posted on Ripoff Report on 10/26/2018 11:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/studio-suits/mumbai-mumbai/studio-suits-harry-fashion-llp-misleading-tailored-suit-mumbai-mumbai-1465786. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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