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Report: #1300778

Complaint Review: stuff4GREEKS -

  • Submitted:
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  • Reported By: Deborah — Chicago Illinois USA
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  • stuff4GREEKS USA

stuff4GREEKS placed and paid for a garment bag the end of March, 2016. Attempted to contact business several times by phone to no avail.I have sent five emails to customer service..no response to my emails. I will never do business with this company again. Preparing to file a complaint with the FTC in the next few days. Atlanta GA.

*Author of original report: reply to stuff4greeks rebuttal

*REBUTTAL Owner of company: S4G Receives High Accolades for Custom Greek Paraphernalia

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Placed a order with Stuff4Greeks (speciality store) in March, 2016, for a garment bag (fraternity emblem & lettering). Paid for the item in full. To date, I have not received a reply to my request, for an update ,on the status of my order, after sending five emails and making numerious calls to the number posted on this company's web site. This company should be investigated by the Consumer Fraud Agency for the State of Georgia. I intend on filing a complaint with the Federal Trade Commission. Stuff4Greeks business practices  are appaling...They are going to find themselves defendants in a class action lawsuit if they don't clean up their act.....Shame on you for your shoddy business practices...

This report was posted on Ripoff Report on 04/20/2016 07:45 AM and is a permanent record located here: https://www.ripoffreport.com/reports/stuff4greeks/stuff4greeks-placed-and-paid-for-a-garment-bag-the-end-of-march-2016-attempted-to-conta-1300778. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
1Employee/Owner

#2 Author of original report

reply to stuff4greeks rebuttal

AUTHOR: - ()

POSTED: Tuesday, April 26, 2016

Prior to this morning (4/26/16) no one from this company attempted to contact me by phone to discuss my complaint. When I was contacted by a company representative this morning, the representative stated that stuff4greeks had tried to contact me several times to proof read my order. The aforementioned statement on the part of stuff4greeks is accurate. On both ocassions, I responded to the emails. On both ocassions, I made the necessary correction with a scanned attachment. Today, a rep from the company stated that their emails (to me) must have gone to my spam box. I stated no because I have received request to make additional purchases from stuff4greeks. I advised the rep that I was 70 years old and to show some respect..either address me as Ms. or attorney....in other words "put a handle on it". The conversation continued to go downhill. The rep. stated that "he could cancel the order"..and I agreed with his suggestion. I have documented proof of all written correspondence with this company which I will readily produce if it becomes necessary. At this point, I want the company to promptly credit my credit card for the full amount. If the money is promptly returned to my card (within 5 business days), my involement with stuff 4 greeks will be concluded.

 

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#1 REBUTTAL Owner of company

S4G Receives High Accolades for Custom Greek Paraphernalia

AUTHOR: stuff4GREEKS - (USA)

POSTED: Tuesday, April 26, 2016

We have evidence to show that we emailed this customer several times, then most recently called her because we never heard a response. We upheld our end of the deal regarding this transaction, therefore we advise this customer to remove all defamatory remarks that she have posted about our company online.

 

We have been in business for over 12 years and continually receive high accolades from our customers, like the following:

 
 

"The sweater is well made, fits nice and looks good on a sista!"

 
I can't tell you how pleased I am with my order, your customer service and your selection of items.

I didn't order anything custom, although I know stuff4greeks has customization on lock! I ordered a simple cardigan sweater but I've had some hellacious runs in when ordering para...

It is refreshing that you offered the bomb sale, you contacted me through various stages of the order verification and the order shipped rather quickly. What more can a girl ask for?
The sweater is well made, fits nice and looks good on a sista! :)

Thanks, stuff4greeks. Keep up the excellent work.
 
 
 

"LOVE my Line Jacket!"

 
"Thank You All at S4G, LOVE my Line Jacket!!! Ive been wanting to tell you all, sorry about the lateness, been wearing it every chance i get,lol."
-
Frank Lewis,
Omega Psi Phi Fraternity, Inc.


 
 
 

"EXCELLENT WORK!!!!! Beautifully done."

 
Hello...This is Danita Thompson. My super RUSH Order came on time, as promised. ;-)
*Thank you...Thank you...Thank you...to Monica, Brittney, Stuff4Greeks Staff, and the Production Team!
EXCELLENT WORK!!!!! Beautifully done.
My daughter was so surprised. Everyone really loved the paddle. My daughter kept getting so many compliments about the paddle. That made her feel special.

Stuff4Greeks Staff are THE BEST, HANDS DOWN!!!


 
 
 

"As always you all have outdone yourselves."

 
Just wanted to thank Stuff4Greeks for their professionalism and attention to detail. As always you all have outdone yourselves. The look of their faces last night, when they received their jackets was priceless. We look forward to a continued relationship with S4G in the future. Thanks again Monica and the entire staff at S4G.

Allow me to formally introduce:

Phi Beta Sigma Fraternity, Inc.
Chi Chapter - Morehouse College
Fall 2014
9 R.O.B.A., M.I.A.D.C.
The Centennial Year Line of Chi Chapter (1914-2014)




 
 
 

"I am so happy. The paddle is super cute!"

 
I just received my order today. THANK YOU.....THANK YOU....THANK YOU.....* :-)

(given the previous projected estimated completion date, I was saddened that I would not have received my order in time for my daughter's Induction ceremony.)

But....Whaaaa-Laaa! You did it!  and Super fast shipping!

I am so happy. The paddle is super cute!

Thank you  so much! You, ROCK!*;-)
 
 
 

"You guys did a great job."

 

Hi, I just received my jacket today. My girlfriend was so surprised. You guys did a great job. Will be highly recommended

Sincerely, Toby Williams 

 
 
 

"This jacket has exceeded my expectations."

 
I ordered customized greek motorcycle jacket for a friend and it was amazing. This jacket has exceeded my expectations.
 
 
 

"so pleased with the quality and detail of my jacket"

 
Thank you all so much! I am very much so pleased with the quality and detail of my jacket. I will cherish it for years to come. I look forward to doing business with your company again in the future.

Regards,
Shenise Houser

 
 
 

"I have gotten plenty of awesome compliments."

Posted by Garth J. Lampkin on 4/19/2014 to Customer Comments
Follow more posts by Stuff for Greeks on Google+
 
I just want to say I'm very happy with the items I have purchased thru your company over the last couple of years. I have gotten plenty of awesome compliments. I have spread the word about S4G and will continued to do so. I look forward to ordering more items from you guys soon.
 
 
 

"...all I could do was smile!"

 
"...I received my jacket on yesterday and it is BEAUTIFUL!!!! I put it on and all I could do was smile! It looks great. I cant wait to wear it and hopefully get some of my other LSs to get one so we can be DIVAstating together!! Thanks soo much for such a beautiful product. It was definitely worth the wait and price. I will be sure to recommend you guys to others in the future."
Thanks again,
Satisfied customer
Macy
 
 
 

"...outstanding work on my Masonic jacket."

Posted by Churchill Cassell, II on 3/24/2014 to Customer Comments
Follow more posts by Stuff for Greeks on Google+
 
"Hello Everyone! Just wanted to thank the team at S4G for their outstanding work on my Masonic jacket. The jacket came out even better than I envisioned and I am happy. I shall continue to do all my business with you and refer some clients to you as well."

Thank you again!

Churchill Cassell, II
 
 
 

Donald James Jr., a Zeta Phi Beta Sigma creation.

 

Donald James Jr., a Zeta Phi Beta Sigma creation.

 
 
 

"...you guys do great work..."

 

"The Kappa Alpha Psi beanie we ordered worked out perfect for our son's newborn photos. It fit his head perfectly and craftsmanship of the cap made the picture. We absolutely loved it. You guys do great work."

-Kris
 
 
 

"A true piece of art..."

 
Stuff for Greeks,
I just  received my custom satin baseball jacket in the mail and I must say, it looks incredible! A true piece of art, honestly. I don't know how much to thank you all.  I will refer all of my frat brothers and fellow Greek organization members to Stuff for Greeks for here on out.

Sincerely,
Brandon Clark
Alpha Phi Alpha Fraternity, Inc.

 
 
 

"I love my Line Jacket..."

 
"S4G,

Thank you sooo much. I love my Line Jacket, It is ICE COLD... more pixs to come."

-RL McCaskill





 
 
 

"...everything was five-star..."

 


"Placed my order for my line jacket around June 6 and I received it about a month later on July 9. I was VERY pleased with the quick turnaround! When I opened the box and saw my jacket, I tried it on and it fit PERFECTLY! The design, stitching, color....everything was five-star. I showed it to line brothers and they immediately asked where I got it from. Hopefully, we'll all have our jackets by our one year crossing anniversary in November. S4G will definitely be my source for custom Greek apparel for myself or as recommendations to any of my Greek friends."

Thanks, S4G!

Joshua Finney
Alpha Phi Alpha Fraternity, Inc.
Beta Zeta chapter
Fall '12
Ace- "ACE'sailant"
 
 
 

"The beautiful detail and art work is breathtaking..."

 
"Hello there,

My name is Kya Webb and your team just recently sent me my crossing jacket. It was sent a few weeks ago and I haven't gotten around to letting you guys know that i received it. I would just like to say, thank you so much!!!! My jacket is absolutely amazing, and everyone thinks it's beautiful. The beautiful detail and art work is breathtaking and i couldn't be more proud of it!!! My line sister just received hers and we are waiting for our other sister to receive hers! We love how the jacket does a wonderful job of telling our story. Thank you so much once again!! I'll be getting things from your website again and referring people here as well!!! Thanks again :) i can't tell you guys how appreciative I am! :)

Kya Webb
 
 
 

"You all did an amazing job!"

Posted by Alia D. Blackburn on 6/19/2013 to Customer Comments
Follow more posts by Stuff for Greeks on Google+
 
Hi! I just wanted to let the Stuff for Greeks team know I received my jacket today, and I absolutely love it! You all did an amazing job! Once the weather gets cooler, I'll definitely be sporting it around! Thanks again, and I'm sure I'll be back to order something else! Haha! :)

I took a picture of me modeling my jacket yesterday when it came in, so I'm sending it to you! Thanks again!!! I'm so excited, I recommended your business to A LOT of my sands and other Greeks!

- Alia


 
 
 

"I just received my order and it is PERFECT!"

 
"I just received my order and it is PERFECT! !!! I'm a hard to please person, I don't have any complaints. #Yallonpoint."

-Kassondra Riley
 
 
 

"...everyone instantly fell in love with my jacket..."

 
"As soon as I crossed the burning sandz of PBS I knew I had to purchase the mecca of Greek paraphernalia, which is a line jacket. I also knew that if I was going to get it, it had to be perfect so I came to stuff4greeks. I got chills when I first received my proof and the anticipation was building. I premiered my line jacket at a probate and everyone instantly fell in love with my jacket. Thank You S4G!"

--
Devonte Wilson,
Phi Beta Sigma

Products mentioned: Deluxe Crossing Jacket: Includes Front, Sleeves, Collar, Back, Artwork on Back, and Bottom Icons
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