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Report: #669128

Complaint Review: StuffedSafari.com - Chatham Illinois

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  • Reported By: Beck — Fowlerville Michigan United States of America
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  • StuffedSafari.com 114 W. Walnut St. Chatham, Illinois United States of America

StuffedSafari.com The Heirloom House, Inc. They took my money, but never sent my purchase! Chatham, Illinois

*Author of original report: All is well!

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A warning to future buyers : buy with caution.

Placed my order November 30th. Per site, processing can take up to a week or so given out of stocks and processing issues. Well, as soon as I confirmed my purchase, they charged my credit card.

Now here we are, a week later still no product. Every time I check my account info and order status, it still gives me "processing". I've tried calling the 1-800 number and emailing them to see if there were any probelms. No answers on the line or replies back to my email.

So far, I have filed a complaint with the BBB of Illinois. Next is going to my bank to get the charge reversed.

I should have researched more thoroughly before purchasing. Makes me nervous buying from a company with such a bad rap.

This report was posted on Ripoff Report on 12/07/2010 06:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/stuffedsafaricom/chatham-illinois-62629/stuffedsafaricom-the-heirloom-house-inc-they-took-my-money-but-never-sent-my-purchase-669128. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

All is well!

AUTHOR: Beck - (United States of America)

POSTED: Wednesday, December 08, 2010

Tried another attempt to contact customer service support. Finally got a hold of someone!

The customer service rep I spoke with said they will ship my product out next week. Just in time for X-Mas!

It is a fairly new company that is family owned and ran, so it can take a little time for processing and shipping.

Just seeing so many negatives made me nervous! I'd say, for the prices, selection, shipping, and friendly customer service, give em a shot.

Just make sure to keep at it if you want to contact them!

 

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