Complaint Review: SugarKatz Cattery - San Antonio Texas
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- Author Not Confirmed
- SugarKatz Cattery San Antonio, Texas USA
- Phone: 210-710-5282
- Web: http://www.sugarkatz.com
- Category: Cat Breeders
SugarKatz Cattery Jakata Lewis Exotic Shorthair Kitten with Fatal Feline Herpesvirus, Lived One Month, No Refund, Blamed Me San Antonio Texas
*REBUTTAL Owner of company: Kitten Did Not Die Of Feline Herpes It was Killed
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We only had about a month together with him, and not only was the financial toll overwhelming but the emotional hardship was even worse. I kept in contact with the breeder, but after all this mess she only offered us a free kitten. When I explained we wanted our money back (we only had our kitten for a little over a month), she refused and told me I was to blame, along with the "inexperienced veterinarians" who treated the kitten.
This report was posted on Ripoff Report on 10/28/2015 12:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sugarkatz-cattery/san-antonio-texas/sugarkatz-cattery-jakata-lewis-exotic-shorthair-kitten-with-fatal-feline-herpesvirus-liv-1264226. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Kitten Did Not Die Of Feline Herpes It was Killed
AUTHOR: Jakata Lewis - (USA)
SUBMITTED: Saturday, October 22, 2016
When this client contacted me with her complaint, I requested she bring the kitten to my vet in San Antonio. My vet is a specialist and by the time I was notified client had already seen more than one vet. All of the vets noted in the reports on how poorly this kitten was cared for . One vet even noticed the client had not given the meds sent home to be administered.In the end after more than 2 vets the client agreed to have him euthanized. Did not give me a chance to save his life, So he DID NOT die of Feline Herpes, the client had him killed. Did not provide a necropsy report or the body to be inspected. No other cats in our cattery have had Feline Herpes as can be confirmed by my vet who is a specailist for cats only. This client was an inexperienced pet owner and more than one of the vets had less experirnce w cats than dogs. I was not given a chance to save that kittens life and still I offered to replace him. If there is any such thing as Munchausen Syndrome for pets, this client has it. As poorly as this client cared for her pet and did not follow the Vets recomendations, I would never trust her with any of our kittens. We have not had any other complaints. Don't you think that others would have reported me if I were selling sick kittens? Our cattery is clean and free of all disease. We have been inspected by every agency this client could contact and passed all of their inspections. We have a PKD negative cattey as well as Fiv/Felv negative cattery.
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