SUN IM FROM GET GELLED MANICURE BAR ON IRWIN TORONTO OVER CHARGES Toronto Ontario

I found this place online and most of the reviews were positive, so I thought I'd give them a try. I had decided to try some gel nails b/c I'm getting married this summer and I wanted to take some time to find the right place to do my nails for the big day. I was initially impressed with the service. They let me park behind the store in their private spot b/c I couldn't find parking, which was nice.

They offered beverages, and the studio is cute. I had no idea what I wanted, and they ended up recommending a pink gradation gel finish, which looked nice. I noticed the intricate work they were doing on ladies around me and I was blown away by the artistry. My simple gradation gel finish and the gel nails came to $146 including tax and tip, which shocked me a little, but I paid it and left happy with my nails.... ...until 5 days later when one nail fell off. I called them to book an appointment to fix it.

The soonest I could get in b/c of my own schedule was the following week. I didn't ask whether they would charge me for the repair; I assumed they would. Then on day 6 and 7 two more nails fell off. I called them, at this point pretty upset. I was told that they would repair one nail for free but their policy is that anything beyond 5 days is not their responsibility. They only guarantee that their $146 gel nails will last for FIVE DAYS?????

I couldn't believe it. I had gone into another salon and asked whether the nails had fallen off b/c my nails were too soft or for some reason that was my fault and was told that the issue was with the way they were applied. "They did a bad job" is what I was advised. No word of a lie, I lost a nail a day for 6 days. I have since had the whole set replaced elsewhere for a lot less money. I wish I hadn't thrown that $146 into the garbage. What a huge waste. I found out later tgat most of their reviews were fake made by SUN IM THE OWNER.