Complaint Review: Sun Labratories Inc. - Chatsworth California
- Sun Labratories Inc. 20550 Prairie St. Chatsworth, California United States of America
- Phone: 8003336003
- Web: sunlabsonline.com
- Category: Air Travel
Sun Labratories Inc. Haywood Hunter, Owner Hawaii scam Chatsworth, California
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I was contacted by a representative of Sun Labs and told that I had won 2 round trip tickets to Hawaii. I was very hesitant about it and asked what the requirements were to get the flights. They told me the only thing I needed to do is purchase $200 worth of product. I specifically asked them if there was anything else did I need to stay at a particular hotel or do a time share tour or somthing of that nature. I was told no, I just paid for my own hotel and I could stay where ever I wanted. I asked again if this was true and I reiterated everything that the representative told me.
I told the rep to call me back in a few days so I could think about it. The rep called me and I asked again anything else I have to do for the Hawaii airline tickets, the rep again replied just purchase $200 worth of their product and when I receive it and the certificate I was to fill out the certificate and return it to them (all of which I did). I had been making plans to go to Hawaii and told them so, I said this would be perfect for my vacation.
After a few weeks of waiting for the voucher I finally called and left a message about where the voucher was. Did not get a return call, I called again and was transferred all around first to customer service then to sales then back to customer service. Left message again, no return call. I finally called on 10/7 and asked where the voucher was as I had to get my flights. That was when I was told that I had to go through Holiday Travel and book a hotel with them for a minimum of 7 days at whatever their current rate was before I could get my voucher. I called Holiday Travel and they reiterated the same that I could not get my voucher without booking a hotel with them, plus they still didn't have me on record, they also said that I would not be able to go when I wanted as i needed 60 days.
Now the company (Sun Labs) will only say that I should have been told and that they only thing they could do is refund me my money when I send back the products.
This is a complete scam to get you to buy products, I have made a call to Haywood Hunter and have yet to hear back from him.
This report was posted on Ripoff Report on 10/07/2011 12:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sun-labratories-inc/chatsworth-california-91311/sun-labratories-inc-haywood-hunter-owner-hawaii-scam-chatsworth-california-786043. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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