SUN-TEC SOLAR ENERGY LIED, MISREPRESENTED PRODUCT, IN EFFECTIVE, NON FUNCTIONING, DOES NOT WORK Clearwater Florida

If anyone is considering Solar for their home, DO NOT CALL SUN-TEC SOLAR ENERGY. Read this first; BACK IN MARCH OF 2017 . I WAS happy to say, I got a call from Ray Fernandez who assured me that my project is moving along and I will be notified by him personally as things progress UPDATE; I have put up with the total amount of betrayal and untruths coming from the Salesman first, who did not stop me when I told him how glad I was to finally be getting a POWER back-up system for my home (IT IS NOT) I was never told, it does not work AS A BACK UP SYSTEM, ALSO, IT DOES NOT WORK without changing out your safe meter to a (in my estimation_NON safe "smart"meter. ALSO, I am just getting started. The only time I have had someone call me REGARDING help me with my system, is when I would post something on Facebook, otherwise Sun-tec solar completely ignores me.

During the Hurricane we lost power which was expected. I thought I would at least be able to use the "one little single outlet they offer" to plug in my refrigerator, but NO, it did not work. NOT ONLY HAVE WE NOT SEEN A PENNY BACK FROM FPL , To add insult to injury, our electric bill has GONE UP every single month since this thing has been "SO CALLED " working. I called FPL yesterday and they told me nothing is showing up for them to say the system is generating enough electricity to count as a credit. I called Ray Fernandez 4 or 5 days ago and asked him for the umpteenth time to PLEASE HAVE SOMEONE COME OUT AND SEE IF THIS SYSTEM IS WORKING . NO ONE YET AND HE EVEN SAID HE WOULD COME HIMSELF IF HE COULD NOT FIND SOMEONE. GEE THANKS RAY. After the Hurricane (IRMA) I EMAILED every department of SUN-TEC SOLAR AND NO ONE RESPONDED. I ASKED, "HOW TO GET POWER TO MY REFRIGERATOR?" The only one who responded was the FINANCE COMPANY WHO SAID, CONTACT YOUR INSTALLER., NOT US. THIS IS A SHAME. AND A SHAM, I FEEL I HAVE BEEN HAD BY A SWINDLER BIG TIME FOR BIG BUCKS. This has cost time, energy, frustration, depression, anxiety to name a few of the problems since dealing with this company. Never before in my life have I ever had such a problem. If I could return it I would, IT IS.. FOR PETE'S SAKE, BRAND NEW AND NEVER BEEN USED. If anyone can help me as to what recourse I can take, I am open to suggestions. THANK YOU