Sunay and/or Belle Epoque Sunay Face Serum, Belle Epoque Youth, Youth Vita, Heavenly Touch, Luminis Advanced Skin Care, etc. DON'T FALL FOR THEIR FACEBOOK SCAM...YOU'LL BE OUT HUNDREDS! Internet

I urge anyone NOT to have any dealings with Sunay Face Serum, Luminis Anti-Aging, YouthVita, Heavenly Touch, Villa Life Marketing, and anything having to do with offering a "trial" face serum and/or eye cream.  They ask for only shipping and handling.  They state there is a 14 day provision when the order is placed, BUT THERE ISN'T.  It supposedly indicates you have 14 days to cancel from the order date; otherwise, you will basically be locked in and will be charged close to $100 each for the products monthly (totaling close to $200).

I know for a fact there was no "small print" on the order form because I'm very conscientious of ordering product this way (please refer to previous complaint review as I had almost the exact same situation). 

When the product was received, I felt I could maybe try it sometime in the future.  If I liked it, I thought I could order again depending on the cost, since they didn't acknowledge what the product cost would be.  When the product was received, there was absolutely no paperwork included.  

The next month, I saw the full charges on my account.  I sent an email to each company to Cancel Immediately.  Unfortunately, it fell on deaf ears because each month thereafter, I received product and was charged for this unwanted product and unauthorized charges.

Each month, I emailed cancellation requests and sent the product back unopened with a letter.  They continued to send product and charge my account.  I was to Call them but, being hearing impaired and on anxiety meds, I felt the emails should be more than sufficient.  When they weren't, I contacted my credit card company to file fraudulant charges as I've been getting charged for returned product after cancelling.  

Unfortunately, one of the companys came back with a copy of the 14 day notice that WAS NOT PROVIDED to me when I ordered online and state that I will not be refunded.  I called the company and advised "Fine, charge me for the first month since I kept the product, but reimburse the charges for the second and thereafter since I returned the product unopened.  They said "No, I lost the case because I went through the credit card company." I said "I sent multiple cancellation notices and returned all product after the first month.  They could feel free to re-send it to some other idiot that fell for their scam."  They said it cost them $20 to provide info to credit card company (boo h*o, it cost ME $98.71/mo) and since I didn't use an authorized return method (what??), I cannot be reimbursed.  Needless to say, I was transferred to a supervisor and spent the rest of the call trying to make my point, but we both wound up pretty-much raising our voices at each other.  I was shaking so badly, I had to hang up.

Now I'm trying to compose myself as I have to call the second company who just happened to charge my account under a different name altogether, but I'm sure I'm going to have to eat the over $600 I've lost so far.

FOR THE LOVE OF GOD, PLEASE READ THIS SO YOU WON'T HAVE TO GO THROUGH THIS ORDEAL!