Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1180812

Complaint Review: Sundance Vacations, Inc. - King of Prussia Pennsylvania

  • Submitted:
  • Updated:
  • Reported By: Melissa D — Narvon Pennsylvania
  • Author Not Confirmed What's this?
  • Why?
  • Sundance Vacations, Inc. 620 Allendale Rd King of Prussia, Pennsylvania USA

Sundance Vacations, Inc./Tri-State Financial Refusing to cancel contract, has not refunded money, and harassing.. King of Prussia Pennsylvania

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I am a stay at home Mom with no income (still mind-boggling that they were able to get approval for me without any income).  I got involved with this company in May 2014 at their King Of Prussia office after filling out a survey at a baseball game to win a free cruise.  We (my fiance and I) went  to the "1 hour" presentation, showing us a video of all these beautiful places to travel. We were there for 3 hours! All their information is thrown at you very quickly, it's hard to keep track of all the details.  We felt very pressured to buy.  We did say No initially.  I really wasn't even thinking clearly towards the end of the pitch, I ending up signing a contract at almost 10:00 at night.  

In the upcoming days, after reviewing the vacation places available (nothing like what was presented to us during the presentation - bait and switch?), I knew I had made a impulsive decision and was not going to be using the services Sundance Vacations offers.   I have not used any vacation services with the company and I will not be using any of their services. I spoke with people from Sundance Vacations on the phone and they tell me to call Tri-State Financial, I call Tri-State Financial and they tell me to call Sundance Vacations. When I called Sundance Vacations/Tri-State Finacial they told me I cannot cancel my contract and the only thing I could do is to lower the payments. I've sent numerous emails stating I want to cancel to atleast 3 different people, I've sent a fax stating my desire to cancel and still they haven't cancelled. 

I want nothing to do with this company at all. They have NOT refunded my fiance's down payment of $150.00 even though his name was not on the contract and continue to send me delinquency notices as of Oct 2014. I stated my desire to cancel before my first payment was due.  After expressing my desire to cancel and being told I couldn't, I had a feeling like we ware being scammed, my fiance closed the bank account they took the down payment with and would have been taking payments from (**and we informed Sundance Vacations, Inc and Tri-State Financial that he stopped payments with his bank).  Sundance Vacations did not explain at any point during the presentation or sale information that we would not be able to cancel. 

I've given up dealing with them on the phone. I am in contact with the Federal Trade Commission, Attorney General, as well as the ARDA.  The initial research I did on this company was positive (google reviews when I searched for their website and facebook).  I must remember to not just believe the first couple reviews I read (they were positive)...I needed to dig deeper!  One thing that is definately NOT positive when dealing with these companies... costumer service

This report was posted on Ripoff Report on 10/03/2014 06:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sundance-vacations-inc/king-of-prussia-pennsylvania-19406/sundance-vacations-inctri-state-financial-refusing-to-cancel-contract-has-not-refunde-1180812. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now