Report: #1320910

Complaint Review: Sunglasses Online Store

  • Submitted: Fri, August 05, 2016
  • Updated: Fri, August 05, 2016
  • Reported By: S111 — Fort Myers Florida USA
  • Sunglasses Online Store


Sunglasses Online Store/ False advertising! Caveat Emptor! Country of CHINA Internet

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We ordered two pair of eyeglasses from this website, one "Oakley" and one "Ray Bans".  The website had difficulty processing my order, and when I attempted to contact them, I had no recourse but to send an email.  There is no physical address, no phone, no fax numbers.  The reply I received appeared to have been put through "Google Translate".  

We received a tracking number, after being assured that the order was only placed once, not four times.  When we attempted to track the package, the tracking website was unable to retrieve the information.  Again, we sent an email.  We received a cut-and-paste response, but received the glasses a couple of days later.

Both pair were advertised to have polarized lenses.  Neither pair shipped had the correct lenses.  The "Oakley" pair had a cheap mirror-finish lens and the "Ray Bans" simply had lightly tinted lenses.   The box arrived in crushed condition, although the glasses were both in semi-hard cases which appeared to protect the intently of the frames.  Because the glasses were orderEd specifically because they offered polarized lenses, we were extremely disappointed with the cheap lenses used.

Needless to say, buyer beware! 

This report was posted on Ripoff Report on 08/05/2016 02:10 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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