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Report: #296384

Complaint Review: Sunrise Pools Of Plano Texas -- Owner Jerry Pyle - Plano Texas

  • Submitted:
  • Updated:
  • Reported By: Carrollton Texas
  • Sunrise Pools Of Plano Texas -- Owner Jerry Pyle 905 Keenan Circle Plano, Texas U.S.A.

Sunrise Pools Of Plano Texas -- Owner Jerry Pyle Sunrise Pools will not complete our pool OR refund our money -- our yard is total disaster area. Plano Texas

*Author of original report: Sunrise Pools of Plano, Texas fired -- will allow competent contractor to finish

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We contracted with Sunrise Pools of Plano, Tx on 2/7/07. Almost a year later, on 12/30/07, we are not close to completion. No progress has been made on the project for almost 6 months; however, much damage has been done to our home and property.

UNPROFESSIONAL SERVICE: Despite the fact that we have paid 90% of total contract costs, the pool owner says he does not have enough money to complete our pool at this time. He occasionally sends workers to do various things (like move dirt from one side of the yard to another). To date the work provided is unacceptable. Examples include bad deck with no rebar in concrete, coping stones being cut wrong, plumbing installed wrong and pool position and shape wrong.

CONSTANT BROKEN PROMISES: We have been told "tomorrow" or next week for months. No follow through on verbal commitments. Owner signed an addendum to contract saying he would complete the pool by 11/16/07 or refund us the money required to hire another company to complete work -- he then refused.

Not only will he not make progress towards pool completion, but he will not haul off his own garbage from our yard. Owner also refuses to refund any of our money so we can hire a competant company to complete the work and return our yard to a safe place.

Kris
Carrollton, Texas
U.S.A.

This report was posted on Ripoff Report on 01/02/2008 02:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sunrise-pools-of-plano-texas-owner-jerry-pyle/plano-texas-75007/sunrise-pools-of-plano-texas-owner-jerry-pyle-sunrise-pools-will-not-complete-our-pool-296384. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Sunrise Pools of Plano, Texas fired -- will allow competent contractor to finish

AUTHOR: Kris s - (U.S.A.)

POSTED: Tuesday, March 25, 2008
After more than 13 months, we fired this contractor as of March 2008 after months of no activity, poor quality work, and broken promises.
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