Complaint Review: Suntrup Kia St. Louis MO - St. Louis Missouri
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- Suntrup Kia St. Louis MO Lemay Ferry Road St. Louis, Missouri U.S.A.
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- Category: Auto Dealers
Suntrup Kia St. Louis MO Suntrup Kia Dealer uses unethical practices, lies and deceit used to sell cars. St. Louis Missouri
*Consumer Comment: OMG! Me too!
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I bought a new car from this dealership on 7/06/09 and was astounded by
their deciet and unethical behavior! I paid full list price for a new Kia Soul, i
was given a jacked up interest rate on the financing. When i complained about
the financing i was told that they only deal with one bank located in California.
I was lied to about an "extended warranty" that their financial officer said i
had to buy to get a lower payment with 72 month financing. They refused
to give me copies of all the paper work that i signed the day of the sale.
I had nothing to show that, i had given them a three thousand dollar down payment, most of it cash! A week after the sale, i recieved paperwork
that showed i had been sold an $1,895 service contract that they had called
and "extended warranty". Service contacts are total rip offs and i had been
lied to! Suntrup Kia of St. louis gave me the worst car buying experience that
i have had in over 40 years of buying automobiles!
Bill
Bill
Bonne Terre, Missouri
U.S.A.
This report was posted on Ripoff Report on 07/15/2009 05:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/suntrup-kia-st-louis-mo/st-louis-missouri-63301/suntrup-kia-st-louis-mo-suntrup-kia-dealer-uses-unethical-practices-lies-and-deceit-used-470134. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
OMG! Me too!
AUTHOR: aliya45 - (USA)
SUBMITTED: Wednesday, February 17, 2010
I've had a similar experience. I was told I HAD to have the extended warranty or I wouldn't get approved for financing.....and this vehicle already had the Lifetime warranty Suntrup was advertising. So...what's the point? I refused the GAP Insurance they tried to put on my loan as well.
I too was never shown the numbers on paper where I could haggle the sticker price down. They tried distraction techniques to keep me from asking too many questions about the numbers.
Shady shady deals there!!!! I ended up NOT getting this car financed and only because when the finance company called me a week later to verify our terms, I asked lots of questions and found out that I in fact did NOT need an extended warranty....the denied the loan and I returned the car. I'm still waiting on my $2000 downpayment to be refunded to me though. I'm giving it a few more days then I'm filing a complaint at the Prosecuting attorney's office.
Thanks for your report...I know I'm not crazy now- even though they tried to make me feel like I was :)
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