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Report: #1459633

Complaint Review: SUPER PC LLC - Murfreesboro TN

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  • Reported By: Anthony — Lake worth FL United States
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  • SUPER PC LLC P.O. Box 11504 Murfreesboro, TN United States

SUPER PC LLC multi-monitors.com multi-monitors super pc super pc LLC super-pc State shipping is 3-5 days , it has been over 2 weeks I keep getting pieces in the mail, no one answers the phone or skype or email given. Murfreesboro TN

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I ordered the very overpriced 6 monitor stand from this company. 

They state 3-5 day shipping on thier site , I ordered this stand on 8/25/2018 ,  I needed this to work , I moved apartments and all of my monitors were previously on the wall. I threw out the wall mounts in anticipation of this stand ,  

on 8/29 I recieved in a beat up box wrapped in tape and random peices of cardboard the arms for the stand.  No poles , no base. 
I called to inquire about what happened as when I ordered there was 1 tracking number and only 1 shipment , I had thought the driver forgot. 

When I called the number listed on the site , it goes to google voice and then hung up on me .  I called 3 more times and I got through to some guy who was obviously sleeping at 3pm , yawning ,  the first thing he says is "umm did you just call me like 20 times in a row"  

I said no , I called you 3 times and you were not picking up your phone inside your "available hours "  listed on the site. 10am-6pm M-F CT , 

He was very rude and just said the order is still processing.  It didnt make sense to me because i had recieved 1 tracking number. No notifications of additional packages. It was very confusing. He told me to calm down that it would be here monday of the following week.   I had asked if he could send me the tracking number for the second shipment becasue his backend system and emails showed this as 1 shipment. He said he would.  Surprise Surprise , he did not do so .  

I decided to wait.  I finally got a Fedex email saying another package would be delivered wed. (not monday)  and that is today.   Again , this is just the poles for the stand and not the base.  No mention of additional packages or parts ,  no install instructions , no hardware. No idea what is going on and this monitor stand cost me $1000.  

Again I tried to call ,  it goes nowhere, I tried skype , no response ,  email , no response ,  all within the "available hours" listed on the site.  

At this point I am placing a chargeback on my card , I have no idea if the rest of the monitor stand will show up. I have no clue how to assemble it all or if all the parts are there.  Ordered on 8/25/2018  ,  it is now 9/5/2018 and all of the stand has not even shipped when they claim a 3-5 day ship time.  

All of this might have been fine if it was handled properly and my expectations were lowered to the truth of the situation. However , rather than deal with this. The kid that owns this company dercided to catch an attitude and ignore me.  Im a pretty simply guy. I just want to know what is going on , especially ordering something so expensive. He coulnt care less about my business or his own business for that matter. 

Severely dissapointed. All this would have taken is a little respect and effort.  This company is a total ripoff. Do not spend your money here. 

This report was posted on Ripoff Report on 09/05/2018 01:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/super-pc-llc/murfreesboro-tn-37129/super-pc-llc-multi-monitorscommulti-monitorssuper-pc-super-pc-llc-super-pc-state-sh-1459633. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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