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Report: #78547

Complaint Review: Superior Benefits - Champlain New York

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  • Updated:
  • Reported By: Norwich Connecticut
  • Author Not Confirmed What's this?
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  • Superior Benefits 100A Walnut D15 Champlain, New York U.S.A.

Superior Benefits ripoff Champlain New York *UPDATE Superior Benefits working hard to correct problems in customer service, offering refunds, company executives want all customers to be 100% satisfied

*Author of original report: finally gave me my refund!

*Author of original report: still not satisfied gave me $99 refund for my $299 payment

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CLICK HERE to see how Superior Benefits contacts Rip-off Report, stating they will give REFUNDS to unsatisfied customers.

Superior Benefits, credit repair specialists,
$2,000 credit line in exchange for $299, is lacated in Camplain New York. Phone Number 800-554-0556. When the person called they told me that I had been approved for a Visa card with a $2000 credit line but to get the credit card I had to pay $299.

I told the telemarketer that I could not afford the money so he told me what ever I wanted to hear to get me to agree to getting the card. After the money was taken out of my account it took over a month to get my Superior Benefits package when the telemarter told me it would be to me with in a week federal express. In the package there was no credit card.

When I called the customer service company they told me that if I didn't want the package that I could send it back but my credit card forms would be coming from a separate bank. So I sent the package back to them. After I had sent the package back to them they old me that I would not be receiving a credit and that they had stop the processing card because I didn't want to use there services.

They told me that I would not be getting my money back because they had gotten me approved for the card. I asked if I am approved and I paid the processing fee why wouldn't I get a card they told me that the point of them getting me approved for the card was so that I could use their services and since I did not want to use their services I will not be getting my card and they will be keeping my processing fee of $200.

When I asked to speak with a Supervisor the customer service representative hung up the phone on me.

Evelyn
Norwich, Connecticut
U.S.A.

This report was posted on Ripoff Report on 01/29/2004 01:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/superior-benefits/champlain-new-york-12919/superior-benefits-ripoff-champlain-new-york-update-superior-benefits-working-hard-to-cor-78547. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#2 Author of original report

finally gave me my refund!

AUTHOR: Evelyn - (U.S.A.)

POSTED: Wednesday, February 18, 2004

I emailed the company after I had discovered that they only gave me a partial refund. No one contacted me after my email but I checked my bank account and I found that the rest on of the refund took a little while to hit my account but it did.

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#1 Author of original report

still not satisfied gave me $99 refund for my $299 payment

AUTHOR: Evelyn - (U.S.A.)

POSTED: Tuesday, February 17, 2004

The company contacted me. The guy who called me told me that I was going to be recieving a $269 refund in 5 to 7 business days. I checked my account and all I received was $99 as a refund. I do not beleive that $99 in exchange for my $299 payment is a fair trade. I am very upset I emailed them and they have not contacted me yet. I contacted my bank and they representative told me to come in and fill out a ACH form so that they can help my get my money back. I do not fill that I should have to go through all of that to get my money back but I will. These are crooks and I hope they get what is coming to them.

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