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Report: #456210

Complaint Review: Superior Gold Group Bruce Sands - Santa Monica California

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  • Reported By: Beverly Hills California
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  • Superior Gold Group Bruce Sands 100 Wilshire Blvd Suite 950, Santa Monica, California U.S.A.

Superior Gold Group Bruce Sands , Gold101.com Superior Gold Group Did Not Deliver The Gold I Purchased, They Scammed Me And Ripped Me Off Santa Monica California

*Consumer Comment: Superior Gold Group Deserves Better!

*Consumer Suggestion: Bruce Sands is very honest. So is Superior Gold Group and gold101.com

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Superior Gold Group Doesn't Deliver!

I heard Superior Gold Group on the Monica Crowley radio show on TRN. I called their office, and ended up buying gold to be shipped to my home. They told me it would take a few weeks.

After a few weeks and no gold, I started calling them to find out where my shipment was. I called many times but my rep wouldn't call me back, so I got concerned and decided I wanted to cancel. Since no one would call me, I went on their website to find out how to cancel and right away a NOTICE popped up that there is a worldwide gold shortage which might delay shipments. Then it says they are still sticking to their contract and their order cancellation policy, even though they aren't holding up their end of the bargain by shipping within the time frame they gave me. Here's another kicker - the refund policy on their website says the only way you can get a refund is if the coins they ship you end up being counterfeit. Well, I'm still waiting for mine!

I was so upset I called the radio station to complain, and it turns out they dropped Superior Gold Group as an advertiser because they had gotten other complaints dealing with the same issue. This made me even more worried that I had been ripped off.

So I called some other gold companies about this gold shortage thing, and they told me they're not having any problems getting gold, so I feel like Superior Gold Group is lying about a gold shortage and just took my money.

Then I checked the Better Business Bureau website, and it says they've been in business since 2000. But when my lawyer checked out this company, that's a lie because the California Secretary of State records say they started their LLC on 4/18/2007! The BBB site also shows they have no company reviews. How can a 9 year old company have no customer reviews and only one complaint? Maybe because it's really only 2 years old. These people are shady and sure don't conduct business as promised. Here's the info right off the government site with the link:
________________________________________
DISCLAIMER: The information displayed here is current as of May 15, 2009 and is updated weekly. It is not a complete or certified record of the Limited Partnership or Limited Liability Company.
________________________________________

LP/LLC
SUPERIOR GOLD GROUP, LLC
Number: 200711010331 Date Filed: 4/18/2007 Status: active
Jurisdiction: NEVADA
Address
233 WILSHIRE BLVD STE 400
SANTA MONICA, CA 90401
Agent for Service of Process
PRESIDENTIAL SERVICES INCORPORATED (C2117345)

http://kepler.sos.ca.gov/corpdata/ShowLpllcList

Then I drove over to their address in Santa Monica which is just a front no one from Superior Gold Group is even there.

The name of this company should be Inferior Gold Group! I would recommend anyone to stear clear of doing business with this company. They might look good on paper, or sound good on the radio, but bottom line is they don't perform, and they sure as hell don't deliver. My next step is to take legal action.

Shledon
Beverly Hills, California
U.S.A.

This report was posted on Ripoff Report on 05/28/2009 01:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/superior-gold-group-bruce-sands/santa-monica-california-90401/superior-gold-group-bruce-sands-gold101com-superior-gold-group-did-not-deliver-the-gol-456210. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 Consumer Comment

Superior Gold Group Deserves Better!

AUTHOR: Mary Hann - (United States of America)

POSTED: Wednesday, December 30, 2009

Anyone with 1/2 a brain can tell that this posting is from a disgruntled former employee or extortion blogger.  There are so many holes I feel like Im eating donuts!

1. Let's see a multi-million dollar company took your money and you never heard from them again? 

2. You have a Beverly Hills address, yet you made no mention of filing a lawsuit to get your money back?  I guess there are no lawyers in Beverly Hills to help you!

3. You listed no amount of money.  How much money was sent in?  Did you call the Police or Law Enforcement to help get your $UNKNOWN GOLD INVESTMENT BACK?

4.  You filed the same exact report for several other gold companies.  With the same language.  To have made so many gold orders, from various companies and not recieve your gold, you must be very rich and very unlucky! (see capital gold group, rosland capital, and more)

5. I found out that Monica Crawley is endorsed by Goldline not Superior Gold Group.  Yet you called the radio station and they did nothing?

What a loser you are!

I received a free portfolio analysis from Superior Gold Group and they were very insightful.  I did not buy from them as I invest in Forex Currency Trading, but will consider it, if gold continues to grow and would call the Superior Gold Group again to help me with my order.

M. Hann

I challenge this customer to list their email address, last name or phone number and prove the Superior Gold Group are trully bad guys! They wont because Shledon does not exist.

 

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#1 Consumer Suggestion

Bruce Sands is very honest. So is Superior Gold Group and gold101.com

AUTHOR: Kwes - (U.S.A.)

POSTED: Thursday, December 17, 2009

First of all, I am not an employee of the company and have no financial interest whatsoever in replying to this post.

Sorry you feel the way you do but I have done business with Bruce Sands and know him personally. He is extremely honest and honorable. So, slandering him on this forum is inappropriate.

You claims about the filing date of the company are not the whole truth.

As you can see here, Superior Gold Group was filed in 2000. 
http://sos.state.nv.us/sosentitysearch/CorpDetails.aspx?lx8nvq=qaHLt2BwFJnk82P1FL2uMQ%253d%253d&nt7=0

The company was qualified to do business in California later but started in Nevada. So the claim that the company started in 2000 is 100% accurate.

If you were born in Nevada 30 years ago and move to California a couple of years ago, it does change your age to 2 years old. It is the same with a company.

I don't know the whole story because there are two sides to every story. But I know they deliver the gold when it is ordered.

So, one of the following may have happened:
1. Your gold was shipped and you received it. But you thought you could get away with both receiving the gold and getting money back through slanderous means.
2. The shipment was lost or stolen by FedEx but the FedEx delivery driver claimed he delivered it in order to save his job.

But the non-delivery thing is absolutely unfounded. Call the office and ask for Bruce personally or one of the higher-ups and I'm sure they'll take care of you.

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