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Report: #1418231

Complaint Review: support@clearsightglassesco.com - Hayden Idaho

  • Submitted:
  • Updated:
  • Reported By: Valerie — Navarre Ohio United States
  • Author Confirmed What's this?
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  • support@clearsightglassesco.com 10024 N Taryne St. Hayden, Idaho United States

support@clearsightglassesco.com ClearSight Glasses Never got the items purchased. Got an email with tracking and saying they were shipped. Used Credit card. Hayden Idaho

*Author of original report: Did recieve email back from company that it wont be here from 6 days to 4 weeks..... I didnt know this. It was a Christmas present that will be late it it comes

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Sent this to Clear glasses co support:

Subject: Re: LS359655077CN
support at clearsightglassesco.com

They sent me this info: I never recieved glaseses though says it was shipped on the 14th and now its the 20th. I asked for a response. 

"Your order (37A0B89D4D) has recently shipped. Please refer to the tracking information below for updates. If you have any questions, please contact us at suppor at   clearsightglassesco.com."

WIll hope to either get glasses or response to when they will be sent. From ripoff reports have seen where some never got this. I will turn in to my mastercard also to get charges removed if possible. 

This report was posted on Ripoff Report on 12/20/2017 03:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/supportclearsightglassescocom/hayden-idaho-83835/supportclearsightglassescocom-clearsight-glasses-never-got-the-items-purchased-got-an-1418231. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
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#1 Author of original report

Did recieve email back from company that it wont be here from 6 days to 4 weeks..... I didnt know this. It was a Christmas present that will be late it it comes

AUTHOR: Valerie - (United States)

POSTED: Thursday, December 21, 2017

Sorry that you didn't get the information in advance. Item will be shipped out using usps. It takes 1-3 days for process and 1-3 for shipping out. Tracking number LS359655077CN/USPS

If the tracking numbers shows blank please allow our courier to update their database. We already forwarded the items to them and it should be in transit by now.

Generally it takes about 2 - 4 weeks for USA customers for delivery.

If you're unable to receive the item beyond the above mentioned time please let us know so we could process what's necessary. Thank you.
ClearSight Support

 

I am willing to see if they come in..Didnt get info that of 2-4 week timeframe from website.   

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