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Report: #1405136

Complaint Review: Supreme Moving and Storage, Forest Park, IL - Internet

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  • Reported By: Li Wang — Woodway Texas USA
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  • Supreme Moving and Storage, Forest Park, IL Internet USA

Supreme Moving and Storage, Forest Park, IL The company never performed the move and at not withholding our deposit. They came to my house on the pickup day but forced us to accept a new quote which is 2000 dollars more. We did not accept and wanted them to move just per the original contact. They left the house and shouted to my husband “Good luck, yo are not moving”. I have complained to BBB, but all the messages received from this business are exactly what they did to us, meaning they have been lying on BBB. Their addresses are confirmed by Police as fake Internet

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 This company gave me a quot on th phone and charged almost 2000 dollars deposit to perform the move of the house belongings and two cars. On the pickup day of Aug 24, 2017, a crew of three guys came. The head asked the two members to step out of the house and started telling me that we exceeded the original quote about the move and we must accept the new quote if we want to perform the move. I did not understand and agree with want he said and asked about the contract term , which says move per the original quote. He started telling me how much discount he was giving us. I started to make a phone call to the headquarter and all of a sudden this guy became mad and shouted “You are not moving. Good luck! “ Then he just walked out and jumped onto a Penske rental truck, which license number is recorded and available upon request as a picture. He honked the truck and started accelerating to flee the scene. We were terrrified and had to call 911. A 911 record is also available upon request. Later I called the customer service to complain and asked them to return, and the customer service guy named Walter threatened me again if I do not accept the new quote, the crew would not come back. He also requested me to provide a written statement that we would not call police again if the crew came back. However the crew never came back. We had to use another company to perform the move. I requested my deposit back from them but they did not refund me. Plus they just told everything that is a lie to BBB. I have already called IL and NJ police departments to inquire about the business addresses listed on the company’ s website. I was informed the addresses are not registered under that business. I have already been contacted by dozens of other victims of the same business about similar experiences, or never had their belongings delivered, or had severely damaged belongings. Please do something to stop such fraudulent business and criminals from victimizing more people out there.

This report was posted on Ripoff Report on 10/09/2017 11:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/supreme-moving-and-storage-forest-park-il/internet/supreme-moving-and-storage-forest-park-il-the-company-never-performed-the-move-and-at-n-1405136. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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