Report: #895486

Complaint Review: SurveyMonkey - Internet California

  • Submitted:
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  • Reported By: SN — Denver Colorado United States of America
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  • SurveyMonkey 2580 Hamilton Ave., Suite 500, Palo Alto, California 94301 Internet, California United States of America

SurveyMonkey SurveyMonkey - Mystery Shopper Fake Check Scam Internet, California

*Consumer Comment: I think you got taken from beginning to end

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I am currently unemployed and have been looking on the internet for jobs.  I had seen many adds for 'Mystery Shoppers' on the internet and signed up to hopefully earn some quick cash.  Shortly after signing up as a Mystery Shopper for the SurveyMonkey program I received a typed letter in the mail with a check for 1,487.00 included and instructions on what I was to do.

According to the letter I was to cash the check and do a couple of Mystery Shopping assignments ASAP.  In return $300 out of the check was to be mine for doing this job and the $100 I was to spend at a department store was to be spent on anything I wanted and I was to keep what I bought.  I completed the assignments as instructed; I wrote up evaluations regarding the assignments and faxed all the documentation to SurveyMonkey as requested in a timely manner.

A couple of days later I used my debt card on the internet and was informed that my card did not go through.  Upon communication with my bank I was informed that the check for 1,487.00 from SurveyMonkey did not clear.  Therefore, I was responsible for paying the bank back $1,187, which I did not have. 

Initially, when I called the first number I was provided the message stated it was a 'MajicJack number which was not assigned to anyone'.  I then called another number listed on the letter.  Although, I have been able to speak with several different people at the second number, I continue to get the runaround and still have not received the money from them to cover their first check and all of the insufficient funds charges which have accumulated since. 

I have since heard of 'check scams' going on which describe exactly what I have experienced with MonkeySurvey. 

This report was posted on Ripoff Report on 06/10/2012 11:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/surveymonkey/internet-california-94301/surveymonkey-surveymonkey-mystery-shopper-fake-check-scam-internet-california-895486. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

I think you got taken from beginning to end


POSTED: Sunday, June 10, 2012

I don't think you were actually in touch with the real survey monkey company.  On their official website I don't see a mention of a Mystery Shopper program.  They dont see, to work with consumers (except to take surveys), they work with corporations.  Plus the web address you have listed is not Survey Monkeys official website, it is some sort of redirect website where you sign in as user Survery Monkey.

I think you were taken in by a mystery shopper scam -- I don't know everything online but I do know some, and I do not know of any REAL 'mystery shopper' programs.  You dont mention it, but did you send the Mystery Shopper people any money by green dot card or by Western Union?  The typical scam is they send you a bogus check, and before you realize it will bounce you send them cash by green dot or western union.
To top off this scam, they have you blaming the wrong company.  Sorry to hear you lost money on this.

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