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Report: #871577

Complaint Review: Sweet Arizona Real Estate Consultants - Phoenix Arizona

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  • Reported By: Shelly — Phoenix Arizona United States of America
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  • Sweet Arizona Real Estate Consultants 3508 N 7th Street 120 B Phoenix AZ 85014 Phoenix, Arizona United States of America

Sweet Arizona Real Estate Consultants sazrec Irresponsible Slumlord that is supposed to be a property manager but only excels in excuses Phoenix, Arizona

*Author of original report: The harassment continues with Cynthia Sweet...

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I view a rental house on 3/12/12. I liked it and after approval moved in on 3/30/12. Approximately at 12:30pm on 3/31/12 I found out that my air conditioning was not working. I made a call right away to Jamie Gibbons about my issue. He said since it was a Saturday that I would have to wait until Monday 4/2 to have someone take a look at it. They came over on 4/3 to confirm that the compressor was broken. I emailed Jamie again on 4/4 to find out when it would be fixed since I had not heard from him since 4/2 and the A/C place said they were informing him immediately. In the mean time I also noticed that one of my door locks were falling off due to it being installed improperly and that both my french doors in the kitchen and my bedroom were missing screens making them inaccessible for ventilation that I needed since there was no A/C on the hot days. On 4/5 Jamie informed me that the compressor was broken (which I already told him) but they wanted to send another person out to verify that. On 4/9, I made myself available again for the A/C people, another company to price the missing screens, and another company about the dryer that was not installed that I even found food wrappers in. And once again, the A/C people said the compressor was broke. He said he could come back on 4/10 or 4/11 to get things working. I told him that would be fine because I would be available both of those days. Never heard from them.

On 4/13 I emailed Jamie again about what was going on with fixing all the issues because at this point only the dryer had been fixed. He told me that everything wasn't covered by the home warranty and the owner had to pay part of the expenses and it was approved so he was moving forward with fixing the A/C. On 4/17 I still had not heard back from Jamie and warned him that if someone didn't come out by 4/18 that it's going to be hard to make myself available for them since I had so much going on so it needed to be done right away. No response. On late 4/18 I asked who was going to be available to come out when they were going to repair it. Then I got the email of all emails from him telling me that I needed to call off of work and how it's hard for him to work with me due to my prior correspondence. He told me these were the cards I was dealt and to just deal with it. ???? I made myself available that many times and for that long and I have been the one dealing with the heat and the lack of ventilation in 2 of my bedrooms? These were the cards I was dealt? Sadly, Jamie doesn't think being a property manager means to actually MANAGE A PROPERTY. He just wants to collect money and not be bothered with simple things such as doing his job.

Anyway, so finally on 4/19 I get a call from the A/C place wanting to come out on 4/20 to fix the compressor. I told them that I had to work and to talk to the property manager about being available to open the door. I then received a call from Cynthia Sweet who I'm assuming is Jamie's boss saying she would have someone out here on 4/20 to open the door but went on to tell me how it wasn't her fault...blah blah blah. So I came home from work this afternoon to find out nothing had been done. Nothing. I talked to the A/C place and they said that Jamie decided to not come out until next week even though he was aware that we are having record high temperatures of over 100 all weekend and early next week.  

Yep, slumlords doing what they do best. 

As for the screens?? Yep, still don't have any. As for my broken door? Yep, it's still broken. 

So if this place comes up as your rental property, DON'T DO IT! 

This report was posted on Ripoff Report on 04/20/2012 08:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sweet-arizona-real-estate-consultants/phoenix-arizona-85014/sweet-arizona-real-estate-consultants-sazrec-irresponsible-slumlord-that-is-supposed-to-be-871577. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
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#1 Author of original report

The harassment continues with Cynthia Sweet...

AUTHOR: Michelle - (United States of America)

POSTED: Tuesday, April 24, 2012

Cynthia Sweet, the broker, continues to go on and on how it's not her fault. All I wanted was a fixed A/C before we had record weather heat. Not only did she blow me off, these are the kind of responses I'm getting from her now...


"If you continue to take the stance you have you will be unhappy and the relationship will seem longer than it is. You catch more with honey than with vinegar."

All because I wanted A/C. Now I'm being threatened. This woman is not someone to do business with. She is unaware of the Fair Housing laws and is about as unprofessional as you can get. This is just one of the many things she has said. 

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