Complaint Review: SWFA Outdoors - Midlothian Texas
SWFA Outdoors Via their listing on Gunbroker.com Outrages shipping costs Midlothian Texas
SWFA is a known internet retailer of Sporting Goods. I have bought from them many times before, and spent $1.000. of dollars with them. They also advertise items on Gunbroker.com, and there's is where the problems begins on the items they list on Gunbroker.com.
I initiate 4 purchase orders with Gunbroker that were listed by SWFA. These are:
PO # 4071687 for $37.98 plus $12.45 shipping
PO # 4071691 for $12.99 plus $10.95 shipping
PO # 4071696 for $15.96 plus $15.45 shipping
PO # 4071699 for $7.96 plus 15.45 shipping
I've ordered mutiple items from other vendors on Gunbroker and every one of them combines shipping. However, when I got confirmation of my orders and called SWFA they said the items are coming for different parts of the nation, and cannot be combined. I called within 5 minutes and was told that my orders could not be cancelled, So Basically I paid $54.80 to ship $74.89 to ship items that would all fit in a $13.95 USPS Flat rate box.
A simple sentence telling the buyer that in their listing would save $ and increase customer goodwill. I mean why ever list items for $1.99 when it will cost every buyer $10.95 to ship it plus $1.50 for each additional $1.99 you add. This is classic bait and switch.
My assumpiton was a flat $10.95 plus an additional $1.50 shipping for each item I added for my entire purchase and not $10.95 for each individual item even if the item costs less than $2.00.
This is poor policy and poor customer service, SWFA should know better....
This report was posted on Ripoff Report on 06/05/2018 10:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/swfa-outdoors/midlothian-texas-76065/swfa-outdoors-via-their-listing-on-gunbrokercom-outrages-shipping-costs-midlothian-texa-1446134. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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