Swift ALLMobile, LLC Swift ALLMobile AutoWild ALLMobile Technologies, LLC R.J. Morel Bob Morel of bobequip@aol.com Donna Baker They required 50% down on a mobility scooter I ordered from them; cashed my personal check; haven't heard from them since. Great Barrington, Albany Massachusetts, New York

I found this company on-line while shopping for an all-terrain mobility scooter that I could take off-road hiking with my grandchildren.  I conversed with Bob via email and telephone about the scooter, then ordered it verbally on March 5, 2018.  I received an email from Bob, with an official quote, on March 6.  I telephoned Bob that day because some of the things on the official quote were not what we had discussed.  On March 8 I received an invoice and note signed by Donna Baker, requesting 50% of the total price as downpayment before they would start production.  I was told that they do not accept credit cards or Pay Pal, so payment had to be made by personal check or cashiers check.  I called Bob on March 9 requesting a written return policy and warranty.  I received that the same day.  On Monday March 12 I mailed my personal check, made out to "Swift ALLMobile AutoWild" as requested, for $3776.50, half of the total price.  The check cleared my bank on March 16; and on Monday the 19th I received an Order Confirmation.  During the week of March 5 to 9, in one of our conversations, and on the quote, I was promised a six-week delivery time.  I later found out that it would be six weeks after the order confirmation.  Bob also told me that most of the welding was already done and that all the pieces and parts were in stock, so delivery might be a bit shorter.

There wasn't any contact with the company from March 20 to 23 (I was only counting "business" weeks).  Since I really needed the scooter by April 14, and Bob had told me that delivery might be sooner than April 30, I tried to contact anyone in their company the whole week of March 26 to 30.  At first I could leave a message or voicemail.  By the 28th, however, mailboxes were full and not accepting messages, and voicemail was full.  I started calling again on April 2nd, with the same results.  On Wednesday, April 4, I dialed Bob's personal cell number just as he was opening it to call out, so got to talk to him briefly.  He gave the story that they had ALL been out in the field testing new equipment.  He said, too, that my scooter was right on track for delivery around the 27th or 30th of April.  He would be contacting me several days before they boxed it up so I could send the rest of my payment.  That was the last I heard from them, and when I tried to call any of their phones on April 19, I got the message that the phones had been disconnected.

Knowing that I had been scammed, I proceeded to check out other ways, perhaps different company names, that I could contact them.  Things that I should have done before ordering the scooter and throwing away my money.  I filed consumer complaints with the BBB in the town they told me their business was located in (who had never heard of them and their Chamber of Commerce had no record of).  I filed with the Federal Trade Commission, the FBI Internet Crime Complaint Center, the Massachusetts Attorney General's Bureau of Consumer Complaint, my local police department and Idaho State Attorney General's Office.  In my research, I discovered the company which gave ALLMobile Technoloogies their LLC in New York. The first search for the company in New York led me to an article in the LongIsland.com Newsletter, which I confirmed with the New York State Attorney General's Office:  "A.G. Schneiderman Announces Indictment Charging Warren County Couple With Money Laundering Scheme And Theft of Over $1.2 Million."   The first line gives the names "Robert J. Mirel, AKA Robert Morel/RJ Mirel" and a female "Deborah Burnett, AKA Debra Barnett," which is close enough to "Donna Baker" for me to suspect they are the same person.  The article also lists two of the shell and shelf companies they used that have the same names as the companies I dealt with.

Like most senior citizens, I live on Social Security and a small retirement pension.  My spouse gets a little more Social Security than me, but no pension.  I still need a mobility scooter for outdoor use and for shopping.  I am in the process of saving up again, and looking on-line since the kind I need isn't available locally.   I realize I won't get my money back, and am glad that Bob and Donna are getting their comeuppings.

I was very happy to discover this site today and read another complaint about ALL Mobile Technologies, LLC.  I hope that lady sees my complaint.  I doubt that we are the only two mobility cart purchasers to be duped by them.