Complaint Review: Symantec - Richmond Virginia
- Symantec 707 E. Main Street Richmond, Virginia U.S.A.
- Phone:
- Web:
- Category: Computer Software
Symantec ripoff Richmond Virginia
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I purchased the 2004 Symantec Norton Internet Security. There were 2 rebate offers - one offer was $30 and the second offer was $20. I followed the directions to a tee. After 4 months passed, I received a postcard from the Symantec Resubmissions Dept. 03-63192 in Miami, FL. I was advised that my rebate request was rejected for failing to show proof of previous purchase. I submitted proof of my purchase of both the 2004 and 2003 security package. Within one month after I faxed the requested materials, I received an e-mail that the office did not receive my fax. I then scanned the materials and sent a pdf to the Resubmissions Dept. After 3 more weeks, I received a return e-mail advising that I contacted the wrong department. Oh, really? They contacted me first. I will be submitting a claim with the BBB and the Attorney General's Office. I would not have purchased the product without the rebate. Like Grandma use to say, "if it sounds too good to be true, then it's not."
Jc
Richmond, Virginia
U.S.A.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
This report was posted on Ripoff Report on 01/11/2005 09:11 AM and is a permanent record located here: https://www.ripoffreport.com/reports/symantec/richmond-virginia-23219/symantec-ripoff-richmond-virginia-126834. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.