Complaint Review: Synchrony Bank Orlando - Atlanta Georgia
Synchrony Bank Orlando Bought furniture and it was financed through Synchrony Orlando. Always made payments ahead of time and never missed one. They charged late fee. Georgia Atlanta Georgia
*Consumer Comment: Actually
*Author of original report: Interesting information but too bad the general public is not aware of it.
*Consumer Comment: Billing Cycle
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We bought furniture from Rooms To Go in Pensacola. They financed through Synchrony Orlando. While trying to contact them I discovered the is no physical bank in Orlando. Payments on furniture were $40.00 a month. Always sent in $100.00 . Payment due on 28th...always sent them in on 5th . Good customer paying ahead of time and more then required , right? The charged me late payment fee. Husband called and was speaking to some foreigner who he could not understand. He got NO WHERE with her. I called and spoke with another foreigner, the 18664199307 number. Found out that they are all outsourced in ANOTHER COUNTRY. I asked to speak with supervisor and got a manager. I told him it was not good banking practices to penilize excellent customers. He said he could take the late fee off but now I need to make TWO payments because the early payment I sent in came before the statement went out. I would guess that is what they have been doing all along so why is there a problem now??? He then made absolutly no sence.
I understand this bank has their fingers in many many businesses and under different names so you will not know they are the same Bank. They are ripping people off left and right. Stand your ground people and contact those as high up as you can go to get their banking practices abolished or at least where they need to be. I will do more research to see how high I can take this. They have pissed me off big time. I despise it when people like them jerk their customers around. The banks at so freaking crooked.
I also contacted the Synchrony Bank in Atlanta online whild trying to get a physical address of the one in Atlanta. I was asked all sorts of questions rather then them just giving me the address of the bank. Never could get the address from any of them. You would think that would be no problem right? I finally found what I think is it online. Why so freaking secretive? I wanted the address so I could report them to BBB.
This report was posted on Ripoff Report on 07/11/2018 02:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/synchrony-bank-orlando/atlanta-georgia-30349/synchrony-bank-orlando-bought-furniture-and-it-was-financed-through-synchrony-orlando-al-1451277. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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