Complaint Review: Synchrony Bank Rooms to Go Credit Card -
Truly a horrible customer experience with Rooms to Go. I called myself closing out my account, by making a payment, only to later learn that Synchrony Bank had already made that decision weeks before I did. I made payments to them EVERY MONTH. But that clearly was not taken into consideration.
If you do not pay a late fee for one payment, THEY WILL ADD A LATE FEE UPON THAT LATE FEE. So, they just decided WITHOUT INFORMING THE CUSTOMER, that their imposed late fees were to high for me and decided to close the account. They mailed out not one letter, nor sent one phone call regarding a decision of this magnitude.
I highly recommend any credit-concerned buyer to avoid business with Rooms to Go as long as their credit cards are affiliated with Synchrony Bank.
This report was posted on Ripoff Report on 03/04/2019 04:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/synchrony-bank-rooms-to-go-credit-card/synchrony-bank-rooms-to-go-credit-card-synchrony-bank-rooms-to-go-failure-to-contact-cus-1474700. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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