Complaint Review: Synchrony Bank/Amazon and Amazon - Orlando Florida
- Synchrony Bank/Amazon and Amazon PO Box 960013 Orlando, Florida United States
- Phone:
- Web: www.syncbank.com/amazon
- Category: Bank Fraud, Credit Card Service, Collection Agency
Synchrony Bank/Amazon and Amazon Charged me fo Aamzon Prime after I cancelled on the Amazon Store card account i closed! Orlando Florida
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here is the letter I wrote; i believe that it adequately explains the situation:
Synchrony Bank/Amazon March 8, 2018
PO Box 960013
Orlando, FL 32896-0013
To whom it may concern,
This is in regards to the following account #**** **** **** ****. I had cancelled this account and destroyed this card in the Fall of 2017. You have since begun and continued with harassing calls; and insistence that I owe a balance; which goes beyond all professional business ethics!
I had cancelled my Amazon Prime membership at the same time as I cancelled this charge account; well in advance of that renewal date! I have spoken with a representative of yours; only to be told I had to deal with Amazon. When I called Amazon their rep was unable to explain why I was charged for the Prime renewal, and HUNG UP ON ME!! To add to the insult I have just received in the mail a statement showing charges now totaling $***.**which is the first statement I have seen since I closed the account last year! How can you charge me for a service I cancelled on a charge card I cancelled!!
As of this date I have had enough!! Therefore, I am copying both a hard copy and emailing this letter to Amazon Prime (for whatever good that will do me); and the Maine Attorney General’s Consumer Protection Division. I have also filed a report on the Rip-off Report site. I feel that you can either do the correct thing, and void all the fraudulent charges, or continue your mission of harassing me.
I look forward to your answer in writing!
Sincerely,
*********
cc: Amazon Prime Customer Service - Amazon Prime1200 12th Ave. South Ste. 1200Seattle, WA 98144-2734
Maine Attorney General’s Consumer Protection Division - 6 State House Station Augusta, ME 04333
This report was posted on Ripoff Report on 03/08/2018 09:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/synchrony-bankamazon-and-amazon/orlando-florida-32896-0013/synchrony-bankamazon-and-amazon-charged-me-fo-aamzon-prime-after-i-cancelled-on-the-amaz-1433194. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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