Synergy Direct Solution Synergy Direct Solution is Crooked Company! San Diego, California

Where do I begin telling about this company?  It has been one long nightmare from day one.  They charged me the day I signed up with my hoping for more business.  They did nothing for three weeks but still had my $299 at that point. I was told everything would be up and running by 2 weeks.Theystate that they said 4 weeks. After 7 weeks I gave up on them ever getting my project righly finished.  Now I am in at $398(charged me another$99 monthly charge which I agreed to but not with no performance on their part) and still my Smart Marketing Package Agreement with Customer Touch is still not finished and it is 7 weeks into it after signing up with them.  They talk a very persuasive talk but have no organizational ability of doing what they promise. (Incompetent)  The way they work is if you want something done you have to create a service ticket.  I have left several service tickets, they take days to do even the simplest tasks and the ones that are to much for this sorry company (which I could do easily if they gave me access to the software but they will not do that) but this is their business, so what is their problem. They are dysfunctional and none of their departments mesh with each other and then I get the email that states "Ticket Resolved", no it isnt, nothing was done at all concerning what was in that ticket. 

I have a professional website that is far superior professionally looking comparing to their lower grade generic website and when I signed up they told me they could use the website that I currently have but have not done a darn thing connecting my site up with the Facebook Business Page nor have they even done a darn thing finishing up the simplest of things to get it up and running. THIS COMPANY IS THE MOST INCOMPETENT COMPANY I HAVE DEALT WITH IN A LONG TIME-DONT WASTE YOUR TIME AND MONEY ON THIS COMPANY BECAUSE YOU WILL BE FRUSTRATED, ANGRY AND RIPPED OFF! After I signed up I saw in the contract that it is for a one year agreement with the dates of payment uncertain in the contract and they charged me  $299 for the first 4 months then $99 month there after but doing nothing for the money I was paying them. I lost my business charge card and that was a blessing because I had to get another card which thankfully they  now do not have the new card on file so I can stop payment if they do not perform, which I have seen more than enough to know they are not capable of any meeting of the minds with me. 

But I am out $398 so far because of their TERRIBLE SERVICE! They have an outstanding looking website but the child like website they tried to stick me with which was just a template cookie cutter looking generic website was a joke not nearly as good as the one I currently have.  I knew that i should not have gone with this company.  They use high pressure tactics to get you to sign , try to make you sign for a one year contract and they are VERY SELF SERVING.  THEY ONLY CARE ABOUT THEMSELVES, that is it.  Watch Out I WARN YOU ABOUT SYNERGY DIRECT SOLUTION. Your chances OF GETTING BURNED ARE GREAT!!!