Complaint Review: Synergy Ltd - Balzan Select State/Province
- Synergy Ltd 1/43 St Francis Str. Balzan, BZN 1421 Malta Balzan, Select State/Province United States of America
- Phone:
- Web: www.smartshoppersavingsplan.com
- Category: Telemarketers
Synergy Ltd Smart Shopper Savings Plan, My Leisure Time discounts, Leisure time savings Credit Card Fraud Balzan Malta
*Consumer Comment: New Scam for Smart Shopper/Leisure Time
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I want to know this "WHO IS THE WEB AFFILIATE THAT IS SHARING THESE CREDIT CARD NUMBERS?"
I was called by this company telling me they had recieved my husbands credit card information from an "affiliated website" and would send "gas voucher" worth $120 for accepting their 30 day free trial (cancel anytime for refund). They asked was I an authorized signer on that card and I said we shared the account. There was a piece of mail sent to me 3 weeks later with "Smart Shopper Savings plan" listed on it but no gas voucher, and I called to cancel it. When I called I said I had not received what was offered when they had originally called and I wasn't thinking the piece of mail they sent me was worth the shipping and handling they had charged me.
Luckily it was 3 days before the 30 day trial had ended and they refunded the $2.95.
Three weeks later, I found a piece of mail from a "Leisure Time Savings Club" with some gas rebate forms in it - (send up to two $5.00 rebates per month) which is nothing like what was presented in the original phone call. Also in this envelope was a "membership number" for a leisure time savings club which was going to be charging me $29.95 per month unless I cancelled within 30 days. Well I immediately called to find out how this was related to the Smart Shopper Savings plan since it was all presented to me at the same time and found out that they (leisure time) had charged me for a month of using their service already. "Using" being defined as signing up by phone and being granted an account number to a website which had never been logged in to.
I asked for a refund and the person refused and kept telling me that I authorized this and I said I thought I cancelled that membership last month. Then he said that I was or could have been offered SIX (6) DIFFERENT services in that initial phone call. I called my bank to dispute the charges and I have cancelled my husband's debit card because after a little research it appears that cancelling doesn't always stop the charges. WHO KNOWS how many other bogus and fraudulent companies are going to try and charge us membership fees for web services we never signed up for. The company lists itself with PO boxes in Arizona and in Montana, and the corporate office shows up as Synergy Ltd in MALTA. It looks like this free trial scam has been going on for multiple years under different business names.
I saw one complaint in May had this "smartshoppersavingsplan" located under a diff name in London.
I am usually not the kind of person to sign up for discount clubs and it is reprehensible that they tell you about one membership and do not make it clear that you have been signed up for multiple ones at the same time so that when you cancel one you end up getting charged for the hidden one thinking you have cancelled in time. I would like to know who it is that shared that credit card number with this company or how they got the information as I never gave out any numbers to them over the phone.
This report was posted on Ripoff Report on 10/16/2011 12:18 AM and is a permanent record located here: https://www.ripoffreport.com/reports/synergy-ltd/balzan-select-stateprovince-1421/synergy-ltd-smart-shopper-savings-plan-my-leisure-time-discounts-leisure-time-savings-cr-789291. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
New Scam for Smart Shopper/Leisure Time
AUTHOR: Chris - (United States of America)
SUBMITTED: Friday, July 06, 2012
Afetr receiving a postcard saying i had a gift from Walmart, Target etc...all I had to do was call
1-857-728-5164 to get a prepaid $100.00 card.
My 1st call was out of curiousity and sure enough ...you could tell the calls were outsourced...."Sherwood" was all full of cheer and lots of pep...asked for my number on the postcard...he then actually had my name and address !!! I was impressed...these scams have gone high tech. After telling me there was nothing to buy and guaranteed me a $100.00 giftcard from Walmart....no gimicks...just a 5.95 shipping fee...and kept asking how i was paying for this. When I questioned him and asked hm for a website..he said "He had all the information I needed. When I again pressed for the website..he reluctantly slid out two names...when I started to spell them out...he got nervous and started to spell over me. I caught Smart Shoppers Savings Club & Leisure Time Savings. He then kept saying hello ? Hello? Are you there? and disconnected me. After I looked them up I recalled and got " Winston" who started his speech when I told him I saw their scams online. All he said was "Oh" Beware they come in all prices from a buck up !!!
Actual Return address was Notification Center in Herndon, Va.
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