Complaint Review: Systemax Inc. - Nationwide
- Systemax Inc. Nationwide USA
- Phone: (516) 625-0038
- Web: globalindustrial.ca
- Category: Questionable Activities
Systemax Inc. Global Industrial non-delivery, bad, customer, service, asian, canada, united states, poor, sales, deceptive New York Nationwide
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Systemax is a parent company of Global Industrial. There are 24 complaints closed with Better Business Bureau in the last 3 years, with 6 closed in the last 12 months.
I ordered the Big D Odor Control Fogger (item #B666898) from globalindustrial.ca, and paid for it on June 13th 2014. The item was never delivered to my door.
I was led to believe I was ordering from a Canadian site, and the product would be delivered within Canada. Instead, it took two weeks to have it delivered by UPS to a Canadian shipping address, which was then picked up by Canada Post and delivered to an address in Missisauga, Ontario, Canada.
I live in Toronto, and my correct address was given, however the package never arrived. Canada Post pointed the finger at globalindustrial.com with which globalindustrial.ca is affliated. I called and wrote emails to globalindustrial at: sales@globalindustrial.ca and 1.888.645.2986. Each time they reassured me that they would get to the bottom of it.
It is six weeks later and no one knows where the package ended up. I asked for a refund on July 25th 2014, and they said they would credit my VISA. However, globalindustrial.ca and their distribution center - globalindustrial.com - is a disorganized mess and gives poor customer service. They are not trustworthy as the 24 BBB complaints reflect. As well, the globalindustrial.CA website is deceitful in having customers believe the products are being delivered from within Canada.
This report was posted on Ripoff Report on 07/28/2014 10:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/systemax-inc/nationwide/systemax-inc-global-industrial-non-delivery-bad-customer-service-asian-canada-unit-1165513. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:




Advertisers above have met our
strict standards for business conduct.