Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1074980

Complaint Review: Table Mate - Wallingford Connecticut

  • Submitted:
  • Updated:
  • Reported By: linJack — Chester Virginia
  • Author Not Confirmed What's this?
  • Why?
  • Table Mate PO Box 3179 Wallingford, Connecticut USA

Table Mate DECEPTIVE ADVERTISMENT Wallingford Connecticut

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

 I am writing because on Saturday 10 August 2013 I saw thier add on TV about thier product "Table Mate" and thought it would be a great asset to have for my grandchildren when they visited. I went on line and placed my order for two of the "Table Mate" products with the understanding that if I buy one I would get one free for a price of $29.95 for the item and $12.95 shipping and an additional $12.95 shipping for the free item.   

Yet, when I completed my transaction I noted a bill for "$167.55! What in the world is this!  My order confirmation states:

Item Description Table Mate s/2 (White); QTY 3 Price $29.95 and S/H $25.90 Total $167.55

Subtotal $167.55; Taxes $0.00: Total $167.55

What is the heck am I being charged for? 

I made several attempts to call thier customer support (1-866-596-9225) to find out that they were not open on Saturdays.  So, I replied to the email that was sent to my email address with the same confirmation number and express my dissatisfaction and said "DO NOT SHIP" these items to me as I did not agree to this price.

 

So I called this morning 12 Aug 2013 and spoke with Melissa in customer support and told her the same thing that I am expressing now. She told me that it was to late the items have shipped. I told her that I am not happy and this is fraud and deception. NO where on my Order confirmation on anywhere in the ordering process do it mention a processing fee! This is not the time to tell me I am being charged a processing fee after I made the purchase and call to find out why the price is so high. It should have been spelled out up front in the ordering process PRIOR to taking my money.  Melissa stated that I have to wait until the items are delivered to me and refuse the shipment in order to get my money back. This is FRAUD and DECEPTION at its best!

This report was posted on Ripoff Report on 08/12/2013 07:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/table-mate/wallingford-connecticut-06494/table-mate-deceptive-advertisment-wallingford-connecticut-1074980. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now